Wow. Sprint effing sucks. If the T-Mobile "project dark" deal is true, I'm leaving Sprint the day its public.
I went to my ASC, the only Sprint store within 2 hours, and they immediately told me they could ONLY order me a refurbed TP1. I said I wanted another model, as I've already had numerous refurbs. They gave me some work order # and told me to call Sprint. After talking to a tech on the phone, I was shot down again, and told they cannot give me anything but...ANOTHER REFURBED TP1!!!! So the tech just went ahead and ordered it....
They must have the worst customer relations ever for a major wireless carrier.