Quote:
Originally Posted by uhohitzluke
So I went to the sprint store on saturday for LCD issues with my TP. They actually repaired it by replacing the LCD on my original TP. When I got it back, I noticed that the gap between the two halves of the phone has grown. I thought it was normal since they had to open up the phone to repair. Then today, i was closing the keyboard on my TP and I heard an irregular snap. I checked my TP and the little door under the screen slid open fully revealing the LCD ribbon and the screen lays unevenly upon the keyboard when closed! My phone is still completely functional except the slider is a little sketchy. Do you think this is worthy of going back to the repair center? I'm afraid that they are going to say it's my fault because I induced "physical damage" to the phone. What should I do? By the way, my first repair claim was saturday(two days ago). You think they will replace my TP with a TP2 or will they just say it's my fault for "breaking" the phone.
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Lol EPIC FAIL. From what I'm reading and seeing, you didn't do sh!t to your phone. You used it, thats all. It's the one who did the repairs that needs to do a better job at installing an LCD. I'd go back and explain the situation, that you think it may have been installed improperly and (maybe) request a new phone for the inconvenience.
You shouldn't be punished and stuck with a shoddy repair job and device because of the "repair".