[Cicatrize]

My friend at work has a Pre and it is AWESOME. Except for one very serious problem...

The keyboard is way too small, and there's no OSK option to counter that. Even if there is one (all I know is it doesn't come with the device), it wouldn't matter. I think the hardware keyboard is a waste of space on the Pre. This has been Palm's downfall since the beginning of time, IMO, and is the one reason I have never owned one of their smartphones.

I say go with the Hero. I've actually become quite fond of HTC's new OSK design (on the TP2) and I've heard it's even better on the Hero.

Also, my friend had to have his Pre replaced in two days because the device would shut off sometimes when he closed the screen/kb, and the ear speaker would stop working too. Kinda lame :/