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  #1  
Old 10-09-2009, 09:05 PM
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Problems setting up Exchange on the Sprint Hero

I'm having problems setting up exchange on my new Sprint Hero. I have a hosted exchange account with Sherweb. I have my settings set to the following:

Server Address: webmail.ihostexchange.net
Domain: <my domain>

I'm getting the following error when I try to connect:

"Authentication failed. Please verify username and/or password."

How do I solve my problem?
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  #2  
Old 10-09-2009, 11:09 PM
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Re: Problems setting up Exchange on the Sprint Hero

It appears that the problem is with your username/login maybe you need to use the whole email as your login? Contact your exchange admin, the exchange server can be setup to support several different methods of accessing it.
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  #3  
Old 10-09-2009, 11:51 PM
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Re: Problems setting up Exchange on the Sprint Hero

i finally got mine to work, my case sensitive password was the problem..
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  #4  
Old 10-10-2009, 03:38 AM
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Re: Problems setting up Exchange on the Sprint Hero

I get to keep the Hero, I got exchange working!!!

For my hosted exchange account thru Sherweb I had to set the following values:

Server Address: webmail.ihostexchange.net
Domain: ihost
User Name: <SAM account name>

Now all my emails, contacts, and calendars are on my phone.
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  #5  
Old 12-31-2009, 01:28 AM
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Re: Problems setting up Exchange on the Sprint Hero

Do you have any advice for the pop/imap email? I'm trying to do my yahoo email but it says same error and its not a case sensitive problem, thanks
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  #6  
Old 12-31-2009, 10:11 PM
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Re: Problems setting up Exchange on the Sprint Hero

Last i knew you couldnt just use pop3 for Yahoo without a preinstalled program unless you paid for Yahoo mail.
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  #7  
Old 12-31-2009, 11:39 PM
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Re: Problems setting up Exchange on the Sprint Hero

Quote:
Originally Posted by Talon Pro View Post
Last i knew you couldnt just use pop3 for Yahoo without a preinstalled program unless you paid for Yahoo mail.
are you sure? i mean it works at times like it will go through and set up but the second i hit refresh to get new mail it says login error.. and its worked on diamond so idk why it shouldnt here =/ thank though
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  #8  
Old 01-11-2010, 12:11 PM
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Re: Problems setting up Exchange on the Sprint Hero

I tried setting up Yahoo Mail using pop3 and it doesnt work you have to pay for the POP3 access its so lame. Everyone else offers it for free.
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  #9  
Old 01-11-2010, 12:34 PM
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Re: Problems setting up Exchange on the Sprint Hero

Quote:
Originally Posted by gangmobb View Post
are you sure? i mean it works at times like it will go through and set up but the second i hit refresh to get new mail it says login error.. and its worked on diamond so idk why it shouldnt here =/ thank though
You aren't on WiFi are you?
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  #10  
Old 01-12-2010, 12:22 AM
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Re: Problems setting up Exchange on the Sprint Hero

Quote:
Originally Posted by thacounty View Post
You aren't on WiFi are you?
Nope but the problem went away idk how but it did lol so I'm good Thx. Tho
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