wont connect to internet

erawtik · #1 (**permalink**) 03-14-2010, 09:13 PM

Just got rid of the tp2 and got the moment. Anyway gave the tp2 to wife and activated her phone after mine and i still cannot get on the net or log into google to sync my contacts. This phone take a long time to provision with sprint or is there something i need to do?

**elephant007** · #2 (**permalink**) 03-14-2010, 09:55 PM

how long has it been? I didn't have this problem when I activated mine
I'd suggest removing the battery for about twenty seconds, put the battery back in and boot the phone, if that doesn't work, try doing a factory reset
you can do a factory reset by pulling the battery, put the battery back in and press (in this order) VOLUME DOWN > SEND > END hold all three down until you get the prompts to do the reset

erawtik · #3 (**permalink**) 03-14-2010, 10:05 PM

its been almost 3 hours and im with sprint now and they cant figure it out been transfered 3 times.

erawtik · #4 (**permalink**) 03-14-2010, 10:15 PM

finally advanced tech 3 got it. Had me go in some ## menu and restore data with some number code that he gave me.

outerpip · #5 (**permalink**) 03-15-2010, 02:06 PM

Ah, must not have been programmed correctly.

**rainfreak** · #6 (**permalink**) 03-15-2010, 08:39 PM

What happened was that auto-provisioning didn't complete successfully. Good deal that they got you taken care of though. Enjoy your new phone!

erawtik · #7 (**permalink**) 03-15-2010, 10:08 PM

ya its working ok there are a few issues that bug me with the phone but atleast i can get in the market which is helping me to wanna keep it.