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Old 05-18-2008, 02:43 PM
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flashing geen light won't turn off

When I reboot my i760 the vibrate cones on and the green light flashes and keeps flashing
the only way to turn off the green light is to activesync my cellphone and let it charge until red light comes on.
How do I turn off the flashing green light?
ps when I do go activesync I get an error message which states "can't find IP etc."
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Old 05-23-2008, 12:16 AM
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Re: flashing geen light won't turn off

ok this is the reply --- sending me back to the samsung idiots:

At this time their is not a software update available to address the issue
that you are having with the green light flashing after rebooting.



Thank you for contacting our Verizon Wireless website. We are happy to
assist you with your Samsung SCHI760 device.

We apologize for the inconvenience you are experiencing with obtaining
information on your device and we apologize that we were not able to
answer/respond to your email in the allotted time frame of 24 hours. At
this time their is not a software update available to address the issue
that you are having with the green light flashing after rebooting.
We apologize for the frustration this may cause you. In order to
obtain additional information on the issues occurring with your device
please contact the Samsung Technical Support department at your convenience.
Samsung is currently supporting any hardware or Hot Sync related
issues. They can be reached by dialing 888-987-4357 Option 1, and Option 2
for Technical Support.

The support technician will be able to obtain the necessary information
from you and then escalate your call as required to ensure timely
resolution of your issue. Speaking with you in person is the only way
Samsung can ensure that they have investigated all possible factors
impacting your problem and then escalate your issue to the next tier of
technical support. We appreciate your business and thank you for choosing
Verizon Wireless.

Sincerely,

Mfon
Verizon Wireless
Data Technical Support
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