Noob wifi question

[mocheesehead]

Hello All,

Brand new WM Treo Pro user. I think I have everything setup and ready to go, but I am having a question with my wifi. First off, I do *not* have a data plan as I really just need the phone and the pda, but wifi was a added bonus!

So...I am trying to login to my work's (a university) wifi. There are two settings BC-secure and BC-unsecure (both come up as "available"). The unsecure is setup is so anybody can get in and get on. I just got on with my laptop and ipod touch...no problems. I try to login and it says "connecting" then changes back to "available"...so I can't get on.

Now I try the secure. Again, it says "available" and I go through and confirm all of the settings (one of the campus IT guys is a buddy of mine) and it proceeds to try and connect. Now usually on my laptop and ipod, it prompts me for a username and password, which then gets me onto the network. I don't get any such prompt from my Treo Pro. But, as soon as it is done trying to connect, I am shown it is "available" again.

Yes, wifi is turned on!

If have not tried to login at home yet, but seriously *anybody* can login through the unsecure setting! Any help would be appreciated!

Thanks!

[acidhax]

Originally Posted by mocheesehead

Hello All,

Brand new WM Treo Pro user. I think I have everything setup and ready to go, but I am having a question with my wifi. First off, I do *not* have a data plan as I really just need the phone and the pda, but wifi was a added bonus!

So...I am trying to login to my work's (a university) wifi. There are two settings BC-secure and BC-unsecure (both come up as "available"). The unsecure is setup is so anybody can get in and get on. I just got on with my laptop and ipod touch...no problems. I try to login and it says "connecting" then changes back to "available"...so I can't get on.

Now I try the secure. Again, it says "available" and I go through and confirm all of the settings (one of the campus IT guys is a buddy of mine) and it proceeds to try and connect. Now usually on my laptop and ipod, it prompts me for a username and password, which then gets me onto the network. I don't get any such prompt from my Treo Pro. But, as soon as it is done trying to connect, I am shown it is "available" again.

Yes, wifi is turned on!

If have not tried to login at home yet, but seriously *anybody* can login through the unsecure setting! Any help would be appreciated!

Thanks!

By any chance, are you turning the screen off? With this phone, if you 'lock it', it will turn off the wi-fi connection... could this be your issue? Or does it just not ever work?

[mocheesehead]

Thanks for the reply acid!

I don't think that is happening...I just spent an hour on the phone with Palm, I think it is a hardware issue and they are going to send me another phone...I just have to wait 24 bloody hours for my registration to clear...grrrrrrrrrrrrr.

If though anybody has any thing else to try, I am all ears!

Thanks again!

[estar guars]

I have the same issue, the phone does not ask for the password and it shows the same on the screen.I try to connect in my work to the secure wi-fi (hotel), I check as well with the IT personal and they couldn't do it either.