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Old 01-20-2010, 02:04 PM
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Stolen Treo Pro - Need Help

Hey guys, have a quick question. My girlfriend's Pro was stolen today (she left it at her desk and someone took it) and I'm wondering if this phone has a remote lock function.

I know that with some phones, you can lock it by calling it and punching in a code. Does the Treo Pro have something similar?

Your help is appreciated.
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Old 01-20-2010, 03:27 PM
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Re: Stolen Treo Pro - Need Help

don't know but did you call sprint to suspend the account? they will do that if you lose or have your phone stolen. its the first thing i do.
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Old 01-20-2010, 03:56 PM
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Re: Stolen Treo Pro - Need Help

Yes, we did that. Thanks.

I'm wondering, once that's done, does Sprint flag the ESN and and make it invalid, or can someone else activate that phone later on?
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Old 01-20-2010, 04:03 PM
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Re: Stolen Treo Pro - Need Help

from my understanding, Sprint does flag the ESN, but that doesn't mean the person who stole the phone can't use the phone any more, they can either spoof the ESN number or try to get the ESN registered with another carrier. As for locking the phone the only lock i can think of is the default Windows Lock, and if you have it synced with an exchange server, there should be a remote wipe option on the OWA
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Old 01-20-2010, 05:17 PM
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Re: Stolen Treo Pro - Need Help

Quote:
Originally Posted by Kamzilla View Post
I'm wondering if this phone has a remote lock function.
if she used MyPhone, u can lock/wipe the fone clean from a pc
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Old 01-22-2010, 10:57 PM
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Re: Stolen Treo Pro - Need Help

Thanks for the advice and replies, guys. Unfortunately, she didn't back her data up or anything, despite me telling her to do so and even offering to do it for her.

I'll be giving her my Pro and will go to a regular phone with the hope that Sprint comes out with some new phones. Unfortunately, I have an awesome plan ($30 a month for text, data, 1100 minutes) and don't have too many options at this time. I don't really want the Touch Pro 2 and am hoping some new phones that will work with my plan come out.
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Old 01-24-2010, 11:03 PM
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Re: Stolen Treo Pro - Need Help

You should subscribe to sprint family locator and track the culprit! It's probably a coworker, which would make things even easier. The only downside is you'd have to leave the phone active while you track them.

I think the first month is free or there is a trial period, so it wouldn't cost you anything =)
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Old 01-24-2010, 11:10 PM
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Re: Stolen Treo Pro - Need Help

I just realized you're in NYC, which would make it pretty difficult....
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