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  #1 (permalink)  
Old 10-19-2009, 06:36 PM
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My Pre = Offline
My pre is hosed. This morning it just started acting stupid. Messages were not showing up in the messaging card. So I full reset the phone. Then I started dealing with the phone going offline all the time. I have webdoctored this phone and it is still doing it. I don't know what else to do.

My 30 days was up 2 weeks ago. I bought this phone to get myself out of the refurb loop with the Touch Pro and now... 2 weeks out. I look like I am going to be right back in it.
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Old 10-19-2009, 09:27 PM
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Re: My Pre = Offline
Ok.... Took me SEVERAL calls into customer service to find out that all the webdoctoring I did was probably in vain because the towers were down over here. The first several reps could see that.... are just didn't look. It has been an hour now and no phone offline error.... When I had been gettin it every 10 seconds to 2 mins.
  #3 (permalink)  
Old 10-19-2009, 10:53 PM
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Re: My Pre = Offline
That just pi$$es me off when their tech don't see that. This used to happen to me years ago with mobile phones in general then Sprint started sending me email alerts when there were issues in my area. Then they stopped sending them once they merged with Nextel.
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Old 10-20-2009, 01:16 AM
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Re: My Pre = Offline
Think is... I asked them to look at the towers every time. Nothing was ever wrong until the last person checked them. "We've been doing work in that area." LOL

BTW the new PRL is 60655
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Old 10-20-2009, 09:52 AM
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Re: My Pre = Offline
Don't you love that, Telus lied through there teeth about having network issues in my area, then last Friday i was told on the phone, oh yes our network is now fully back online in your area we had it down since may for upgrades. please update your prl. low and behold ive been calling every week to complain i no longer get signal at my house.... SINCE FREAKIGN MAY!
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Old 10-20-2009, 10:09 AM
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Re: My Pre = Offline
They are always wrong. Its gotten to the point now I dont bother to call. If I cant fix it myself, I just go exchange the phone. Still on my first Pre with no problems so far. (Knock on wood)
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  #7 (permalink)  
Old 10-20-2009, 11:17 AM
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Re: My Pre = Offline
Quote:
Originally Posted by NinjaMom View Post
BTW the new PRL is 60655
Thank you

Wish it would check for PRL updates by it self though.
  #8 (permalink)  
Old 10-20-2009, 11:39 AM
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Re: My Pre = Offline
I had my pre check for the PRL before and it worked.
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Old 10-20-2009, 12:21 PM
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Re: My Pre = Offline
It's always something!

late,
Coz
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