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Old 04-27-2007, 02:15 PM
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Consumerist Offers Sprint/Nextel Inside Device/Plan Info

Hey Folks,
I was just surfing consumerist.com and found some amazingly helpful information for when dealing with Sprint/Nextel. Hope you find it useful!

Voice Data Rate Plan Grid
Devices Catalog
Phone Comparison Grid
Accessory Pricing Grid
Overcomming Objections (Sales Strategies)
Consumer Sales Update


It must have been a Sprint week over there because they also posted:

How to negotiate what you want from Sprint retention
80 Sprint Department Phone Numbers
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Old 04-27-2007, 03:47 PM
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Nice find on this site. Just browsing and they have a ton of other useful info!
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Old 04-27-2007, 03:59 PM
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This might have been spurred by the MSN money report that rated Sprint as the worst company to deal with in terms of Customer Service. hehe.

Article HERE

The Hall of Shame

Company - % "Poor"
1. Sprint - 40%
2. Bank of America - 30%
3. Comcast - 30%
4. Time Warner Cable - 29%
5. AT&T - 26%
6. Citibank - 24%
7. Wal-Mart - 23%
8. Verizon - 22%
9. Wells Fargo - 21%
10. DirecTV - 20%
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