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Old 11-17-2010, 12:33 PM
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Saving you a headache: How to get Corp Sync to work

ISSUE: When trying to setup Corporate Sync (Exchange).. was receiving "authentication error". This likely is caused by the installation assistant not being able to resolve the exchange server.

What I found to be the most troubling part of installing corp sync was not being able to specify the owa address. Once I figured out how to specify.. it was CAKE

From the Corp Sync installation screen:
  1. For your email address.. enter username@ima2.company.com. When it can't connect to it.. it will ask you to specify the mail server. This is when you get to specify the owa address.
  2. Change the email address field back to the CORRECT address
  3. Enter domain (if required by your server), username (which may be your full email address), password
  4. Depending on how cheap your organization is.. you may be able to utilize the secure encryption.. try activating w/it checked.. if it doesnt work.. try it w/it unchecked. **NOTE: This Secure option will not be available until you complete step1 (and have the ability to enter custom owa address)
Things to keep in mind:
If when you go to your company's OWA/IMA site & your username is domain\username .. you must specify a domain as well as a username in order to get it working on your android.

If your Exchange server doesn't have a valid SSL license.. you will not be able to utilize a secure connection.. so uncheck it.

Hope this helps - post any questions pertaining to the issue.

Enjoy
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  PPCGeeks > Android > Android Motorola Devices > Legacy Motorola Android Devices > Moto Droid Pro

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