verizon roaming

turnerrc · #1 (**permalink**) 04-30-2009, 10:02 PM

I have a touch with alltel as my carrier. The building in which I work has never allowed me to get a signal inside. Verizon recently was allowed to place a "tower" within the building and distributed flyers specifically saying they now offer service inside the building. However my phone still receives NO signal at all. What gives? aren't alltel and verizon playing nice now? any ideas?

turnerrc · #2 (**permalink**) 05-01-2009, 05:12 PM

WOW, this is the first time i have posted and got nothing. I spoke on the phone with the verizon rep for my employer and she wasn't helpful and had no ideas. She rambled on about a "prl" but when I pressed her for more technical info she had no idea.
I have been with alltel since the inception of 360 communications. Damn verizon.

**nuguy** · #3 (**permalink**) 05-01-2009, 06:30 PM

While I don't think it will resolve your dilemma, a prl update is a "Prefered Roaming List" file, that gets installed on your phone by your carrier in order to facilitate roaming on shared provider towers. With Verizon all you do is dial *228 from your cell, first chose option 1 to program your phone, then your phone will reset by itself, when it comes back up, dial *228 again and choose option 2 this time, again your phone will reset itself and now you may get better service (depending on your area, and how long since you have done an update.