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  #1 (permalink)  
Old 06-05-2008, 06:55 PM
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My Touch thinks it has a different number

When I ordered my HTC Touch, I planned to have my phone number ported from VZW. There was a big mess, and Sprint ended up having to give me a temporary phone number while VZW released my number.

Now I have the correct phone number, and calling and answering works perfectly. Except for the fact my phone internally still believes its the temp number.

I manually put in the Voicemail number, so that works correctly. But I cannot connect to anything Sprint related through the phone, since it errors on the phone number.

I have called Sprint about this twice, and both times they said its normal and it will fix itself. Even after I protested they just have no idea what I'm actually asking. I really don't want to have to talk to them ever again over the phone, since its always very painfull.

So I'm looking to see if anyone knows how I can manually change the number on the phone. Thanks!
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Old 06-05-2008, 06:57 PM
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Re: My Touch thinks it has a different number

you need to change your number in the EPST menu.
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Old 06-05-2008, 08:08 PM
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Re: My Touch thinks it has a different number

##778# I believe it is.
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Old 06-05-2008, 11:17 PM
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Re: My Touch thinks it has a different number

to do this you will need your msl.
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Old 06-05-2008, 11:26 PM
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Re: My Touch thinks it has a different number

Call sprint and get:

1. Your MSL (lock code)
2. Your #
3. Your MSID

From your phone, dial ##MSL# . This should put you into the basic programming mode. Enter your phone number in the first slot, and your MSID into the second slot. Save and your re-programmed.
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Old 06-05-2008, 11:39 PM
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Re: My Touch thinks it has a different number

I didnt read all the way through it, but i think this may be of some help...

http://www.sprintusers.com/forum/sho...d.php?t=161151
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Old 06-05-2008, 11:54 PM
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Re: My Touch thinks it has a different number

That's good info.
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