Desktop Charger

Amydaveg · #1 (**permalink**) 05-12-2008, 07:19 AM

I just purchased the xv 6900 (Verizons version of the touch) and am having a problem with the desktop charger i ordered online. It seems to charge the unit, but it will not sync. I tried multiple USB ports and am having the same problem. It works fine with the standard USB cable that came with the unit. Is there a driver or something i need to get this to work. I am running

Dell XPS Core 2 2.4
4 GIGs memory
Windows Vista Home Premium with SP1

Thank you for any help
-David

sb21878 · #2 (**permalink**) 05-12-2008, 07:23 AM

What brand of charger is it?

Amydaveg · #3 (**permalink**) 05-13-2008, 07:06 AM

I am not sure, there is no brand on the device. I think it is generic. I purchased it from igonemobile.com. Thanks
-Dave

**bedoig** · #4 (**permalink**) 05-13-2008, 10:24 AM

Is it just a cable, or is it a dock? If it is a dock, there will usually be two input ports. One purely for power, one for data (although you will get power over the data port too). Make sure you plug the cable into the data port on the dock.

If it is just a cable, then it is possible that it is purely a charging cable (ie. it doesn't have the pins for data, only power).

dluke001 · #5 (**permalink**) 05-15-2008, 11:37 AM

The standard USB cable should both charge and sync your phone. It does for mine, at any rate.

Visiting their site, it looks like the desktop chargers are docks and they both charge and sync. This might be an obvious question, but do you have Windows Mobile Device Center on your desktop?

jones1jm · #6 (**permalink**) 05-15-2008, 03:26 PM

It could be that your computer can't have multiple network interfaces active at one time. If you are talking to the device using RNDIS, it just doesn't work. Try turning off the "enable advanced features" on your phone. Go to Start - Settings then go to the connections tab and click on USB to PC. clear the Enable advanced network features and see if it will connect now. That solved my problem!

BROOKNAM · #7 (**permalink**) 05-15-2008, 08:05 PM

Quote:

Originally Posted by Amydaveg

I am not sure, there is no brand on the device. I think it is generic. I purchased it from igonemobile.com. Thanks
-Dave

Its not your computer or your pda its the charger. I ordered from igonemobile about 6 weeks ago. The battery they sent with the charger would not display a dipletion or charging percentage, and the charger would not sync. I emailed them about the situation,and they asked what model pda i have again(touch on sprint). They stated that they sent me the wrong models, and i recieved my replacments about a month later. Their products seem kind of flimsy and their shipping speed sucks.