Sprint touch pro data problem

bigpapii · #1 (**permalink**) 11-15-2009, 02:41 PM

hey guys all of a sudden yesterday when i went to use the web i got an error code 62 my username/password may be incorrect.. never got this before. is there a program i can use to reset it? thanks

#2 (**permalink**) 11-15-2009, 03:54 PM

go to start>settings>system and update your profile and reset phone, that cleared that problem for me about 2 days ago.

bigpapii · #3 (**permalink**) 11-15-2009, 04:33 PM

im using empirom and i dont see that option.. is there something i have to install

mulhiny · #4 (**permalink**) 11-15-2009, 04:47 PM

Quote:

Originally Posted by bigpapii

im using empirom and i dont see that option.. is there something i have to install

Here ya go. Install to device. It will be in your system settings. Enjoy!

bigpapii · #5 (**permalink**) 11-15-2009, 05:06 PM

i installed the cab but its not showing up? any suggestions?

boiker · #6 (**permalink**) 11-16-2009, 12:38 AM

Quote:

Originally Posted by bigpapii

i installed the cab but its not showing up? any suggestions?

double check the install. it is under Start>settings>system

also, I had to call Sprint to have them reset the provisioning on their end to get mine to work.

dkd711 · #7 (**permalink**) 11-16-2009, 01:55 AM

reset after install it will be there under start menu>settings>System

Update Profile will be at the bottom.

coolwhip1220 · #8 (**permalink**) 11-16-2009, 02:59 PM

Worked for me last week.