htc touch pro screen

duvonm · #1 (**permalink**) 11-27-2009, 11:36 AM

my screen turns off in the middle of texting , internet surfing or any other thing i am doing with the phone. but if i touch the bottom of screen it comes back on. is there a fix for this?

mulhiny · #2 (**permalink**) 11-27-2009, 11:40 AM

Are you talking about the normal settings that have your screen dim out after a set time? Or is the screen actually broken?

duvonm · #3 (**permalink**) 11-27-2009, 11:52 AM

i believe screen is broken or something is going on. I can extend the settings for 10 minutes and screen will shut off in a few seconds. but if i press on bottom of screen it comes back on. only if i touch bottom of screen no where else will the device come back. even the top button of phone will not light screen up or sliding keyboard out

mulhiny · #4 (**permalink**) 11-27-2009, 12:09 PM

ehh..sounds to me like it's time for a replacement..That's the wonderful thing about our Touch Pro, they just keep on giving.

duvonm · #5 (**permalink**) 11-27-2009, 12:19 PM

where can i get replacement instructions

mulhiny · #6 (**permalink**) 11-27-2009, 07:27 PM

Just call Sprint. If your phone is under a year old they will swap it out for you..unless you smashed it or something.