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Old 10-14-2009, 03:12 PM
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Touch Pro Ribbon Sticking Out!!! Help

I have the Sprint Touch Pro and I dont know how big of a problem this is but if you put the phone faced down (screen touching the surface)and look to the left next to the lens and the flash there is a sliding door and under that is a ribbon that connect the screen the kb. I was at work (work at a bank) and I droped my phone on the marble floor and it opened up and not to much damage the chrome but after I droped it I went to slide the kb open to to txt and something poked me in the finger so I looked and it was a spring. Goot some scissor and I cut it off and now the door doesnt close and the ribbon is expose. should I take it to the store to see if they can fix, its only a block away... Thxs Ppls
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Old 10-14-2009, 04:37 PM
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Re: Touch Pro Ribbon Sticking Out!!! Help

Unless you know what you're doing, I wouldn't try to make this fix by myself. If I were you I'd take it to the store, or try to contact HTC in order to see what steps you can take to get it either repaired or replaced. Depending on whether or not you have phone insurance, you might be able to get a new one entirely. I'm not sure how Sprint works in that regard, so that's not something I'm saying from experience. Hopefully everything works out for you!

M.
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