Sprint replacing Touch Pro with Touch Pro 2! - Page 10

**GirlGoneGeek** · #91 (**permalink**) 10-09-2009, 04:45 PM

well my touch pro seems to be broken....my lovely snap on case pulled the exterior strip on the front off. So, I think I'm going for the tp2 through assurion. Wish me luck

lilflip21 · #92 (**permalink**) 10-09-2009, 04:59 PM

Wow I can't believe this worked... spent about 2-3 hrs total for me to get this done at my sprint store.. Rochester,MN.. first i flashed back to stock then deleted some keyboard registry keys so my keyboard didnt not function then went in and said I had kybd issues and had been on phone for 2 hours with multiple sprint techs they told me to bring it in and swap it out (lie) they said "they would have to look at it comeback in 30-45 mins.. " came back knowing if they hard reset kybd would work but oh well i said it was intermittent anyways.. came back they never even hard reset and said they "had ordered me a replacement tp..." I said whoa slow down.. then this was first time I mentioned anything about other phones and said tech on phone told me I would be able to choose from list.. he said oh u know about that they shouldn't of told u that but ill pull up the list.. he then offered me every other phone bb tour, snap, anything else but not tp2... so i said i really want a touch screen, win mobile, and sliding kybd.. hmm he says.. "then u want another tp.." i said no too many issues.. I think tech on phone said I would be able to get a tp2 mailed out.. " oh, they really shouldn't of told u that let me call my head tech/sup" bout 10 mins later and more sales pitches about blackberry they said they had ordered me a tp2 it would be here on tuesday... came home reflashed nrgz rom and ill wait for my new tp2 on tuesday.. thanks again.. my advice play dumb and drop info as needed and be persitant

Rento_VW · #93 (**permalink**) 10-09-2009, 05:01 PM

If they replaced my Touch Pro with the TP2, will they use my upgrade? Or is it just a replacement?

Gorby · #94 (**permalink**) 10-09-2009, 05:03 PM

Quote:

Originally Posted by cmajewsk

Ruin what, exactly? It's the carriers call on how to replace these phones and with what. So your saying that if people "pull one over" on Sprint, who are just gaming the system for an upgraded model, then Sprint will then cease to replace these phones with TP2's? Leaving people with real legitimate problems out in the cold (i.e. with a refurbished TP?), or raising plan prices? Ridiculous. Sprint rarely ever does anything with consistency across the board - it's all on who you talk to.

I think you really have to look at a bigger picture here. This would not only potentially ruin the chances of people with legidimate problems to get their TP exchanged (they may revise the policy and make it tougher); but pure FRAUD like this is what causing insurance and other premiums to go up. So let's not call it gaming the system please - you are not at the casino, it is fraud plain and simple. It is ruining it to all of Sprint users since we are all paying for it one way or another. There is no free lunch.

Good luck to everyone who really have defective TPs!! Hope it won't get lonely here...

Gorby · #95 (**permalink**) 10-09-2009, 05:06 PM

Quote:

Originally Posted by lilflip21

...deleted some keyboard registry keys so my keyboard didnt not function then went in and said I had kybd issues...

Unbelievably dishonest. I would probably erase this post if I were you. No worries - Karma is taking notes...

lilflip21 · #96 (**permalink**) 10-09-2009, 05:12 PM

Quote:

Originally Posted by Gorby

Unbelievably dishonest. I would probably erase this post if I were you. No worries - Karma is taking notes...

lol.. yeah ill check karmas notes on tuesday on my new tp2

iviyth0s · #97 (**permalink**) 10-09-2009, 05:12 PM

Quote:

Originally Posted by Gorby

I think you really have to look at a bigger picture here. This would not only potentially ruin the chances of people with legidimate problems to get their TP exchanged (they may revise the policy and make it tougher); but pure FRAUD like this is what causing insurance and other premiums to go up. So let's not call it gaming the system please - you are not at the casino, it is fraud plain and simple. It is ruining it to all of Sprint users since we are all paying for it one way or another. There is no free lunch.

Good luck to everyone who really have defective TPs!! Hope it won't get lonely here...

Yeah but I think insurance is stupid to have it if it doesn't fully cover a phone. IE: what that hell am I constantly paying money for if I'm just going to have to pay money when something happens. That doesn't make any damn sense.

I have TEP and just recently got my TP replaced because the keyboard wouldn't work. They said there was water damage and charged me $120....it's BS because this phone never even was near water let alone water damaged....Hell I'd replace the keyboard myself since I know how to do it, I'll gladly think of a way to get a TP2 now...that $120 justified my upgrade

**mlin** · #98 (**permalink**) 10-09-2009, 05:15 PM

Quote:

Originally Posted by chronster

None of you see how faking a damage report to get a free TP2 could be harmful to everyone else?

Couldn't agree more. In my case, actually my wife's the keyboard is faulty and I think the phone has a bad radio, it misses calls and receives late text all the time while my diamond never skips a beat, we work in the same building and live in the same house, so location is not the issue. If they replace it with a TP that does not have these issues, great! If they replace it with a TP2, even better. Bottom line is this particular phone has to go and if she can get a TP2 in the process then fantastic!

The fraudulent activity is really unsettling though. I hate liars on any scale, large or small.

**mlin** · #99 (**permalink**) 10-09-2009, 05:18 PM

Quote:

Originally Posted by lilflip21

lol.. yeah ill check karmas notes on tuesday on my new tp2

damn, what a ****head thing to do.

Gorby · #**100** (**permalink**) 10-09-2009, 05:22 PM

Quote:

Originally Posted by lilflip21

lol.. yeah ill check karmas notes on tuesday on my new tp2

Enjoy, I wouldn't expect you to listen anyways. Judging by the fact that you posted on a public forum when you commited fraud, how you did it, and where you did it - already speaks highly about your ability to make rational decisions.

This will be my last comment on the topic.

Cheers.