Sprint replacing Touch Pro with Touch Pro 2! - Page 81

neudof · #**801** (**permalink**) 10-19-2009, 01:58 PM

I am in MN, and took my TP in for overheating and not charging. All I was offered for replacement options was: refurb TP, Treo Pro, HTC Snap, Blackberry...

Boo....

**cmajewsk** · #**802** (**permalink**) 10-19-2009, 02:03 PM

Quote:

Originally Posted by neudof

I am in MN, and took my TP in for overheating and not charging. All I was offered for replacement options was: refurb TP, Treo Pro, HTC Snap, Blackberry...

Boo....

If you take one of the above mentioned replacement phones, do you still have 30 days to return to a refurb TP1? Or are you off the TP for good?

neudof · #**803** (**permalink**) 10-19-2009, 02:09 PM

good question. All of those phonse are a step down from the TP. If I accept one of those and it stops working are they going to offer me something a step down from there too?

cmgj · #**804** (**permalink**) 10-19-2009, 02:23 PM

Quote:

Originally Posted by neudof

I am in MN, and took my TP in for overheating and not charging. All I was offered for replacement options was: refurb TP, Treo Pro, HTC Snap, Blackberry...

Boo....

I am in MN too....Where did you go? I got a new TP1 for my broken TP1...
But did say if he could do it he would....so he said to wait until it all dies down..and they are in stock

I basically told him I would take the TP1 and if the TP2 is offered he would switch me...

dibara2003 · #**805** (**permalink**) 10-19-2009, 02:31 PM

Quote:

Originally Posted by cmajewsk

If you take one of the above mentioned replacement phones, do you still have 30 days to return to a refurb TP1? Or are you off the TP for good?

Once you switch, there's no going back; at least 99% of the time. Of course, if the people at your store are cool, rules can always be bent.

solewoman · #**806** (**permalink**) 10-19-2009, 02:37 PM

Quote:

Originally Posted by dibara2003

Once you switch, there's no going back; at least 99% of the time. Of course, if the people at your store are cool, rules can always be bent.

im quite sure if you get a refurb tp1 and it starts acting dumb again you will be able to exchange it out

shark1987 · #**807** (**permalink**) 10-19-2009, 02:44 PM

Quote:

Originally Posted by solewoman

im quite sure if you get a refurb tp1 and it starts acting dumb again you will be able to exchange it out

yea, i was told they can't swap you out for a different phone, and then a month later switch you back to the TP2 because it was available.

Thought this morning I talked to my store and I talked to the manager and this is what he thinks. that the sales on the TP2 weren't great so they are going to discontinue it because they have "tarnished" the name of TouchPro on sprint after the original had so many problems. So he said he thinks that they won't be getting any refurbs in at all, except for the people who already have them that will bring them back...

Don't believe him at all, I think they're just trying to get me to switch now, so I won't get the TP2, maybe higher ups have told store managers to get people onto the other replacements now, and later they'll finally say they have TP2 refurbs again after majority has already swtiched therefore not able to get the TP2.

I don't think the people in store have any idea about this TP2 inventory problem. They're guessing just as much as us probably.

Either way, I'm probably just gonna wait it out, maybe just get another TP1 in the meantime. We'll see.

**cmajewsk** · #**808** (**permalink**) 10-19-2009, 03:03 PM

Quote:

Originally Posted by neudof

good question. All of those phonse are a step down from the TP. If I accept one of those and it stops working are they going to offer me something a step down from there too?

My thought was more what if I got the Treo Pro and then decided I really didn't like it. Could I go back to the Touch Pro...

dibara2003 · #**809** (**permalink**) 10-19-2009, 03:23 PM

Quote:

Originally Posted by cmajewsk

My thought was more what if I got the Treo Pro and then decided I really didn't like it. Could I go back to the Touch Pro...

In that scenario, you can't do that. You options are to take a different model and be happy with it, or to take a TP. If the replacement TP dies, you'll be eligible to switch phones.

khalaan · #**810** (**permalink**) 10-19-2009, 04:26 PM

cmajewski,
I can say that I liked the form factor of the treo pro better, but I like the large vivid screen of the touch pro more. The treo pro, at least for me, comaed regularly... something worth considering when thinking about switching devices