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  #3101 (permalink)  
Old 03-27-2010, 03:09 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by Jouchan View Post
Touch Pro stolen, just filed a claim they replaced it with an HTC 7380. Do I still have to call sprint or is my phone reported once I tell asurion?
just remember not to make any calls from it while its "stolen". lol. jk of course.
if someone stole a tp from me id just laugh and thank them for releiveing me of my headache.
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  #3102 (permalink)  
Old 03-27-2010, 03:27 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Just filled out my info on Asurion's website as of 1:00 pm CST and Tp2 is on the way! See you guys on the other side.
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  #3103 (permalink)  
Old 03-27-2010, 05:20 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I have had just went to asurian and they are also sending a TP2, this is at 4:18 PM Central
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  #3104 (permalink)  
Old 03-27-2010, 06:52 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

What was wrong with all of your Touch pro ? Everytime I fill my keyboard problem, random reboot and random switch off during the night, asurion asks me to take the phone instore.
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  #3105 (permalink)  
Old 03-27-2010, 09:54 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by josh90265 View Post
damn srk468, you got lucky man. If only we had something like that in Los Angeles. How much did that set you back?
It didn't set me back anything, I found a 3'rd party repair center about 40 miles from my home and I called and gave my sob story and the nice girl told me they just started doing repairs on Sprint devices in my home town (used to only be Nextel repair) so I went in and explained who I was (the other lady had already called) and they got me going and I'm a happy guy!
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  #3106 (permalink)  
Old 03-28-2010, 02:57 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Kaos,

My claim 7380 but did not mention if it was new or refurbished. (It said a charger will be provided if the phone is different form the original.) You posted a screenshot. Did yours say Touch pro 2 NIB instead of 7380.

sidwin, mrkevbrown, dallas contractor - What did your final screen show - do you know if its new or refurbished.

Cheers
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  #3107 (permalink)  
Old 03-28-2010, 03:18 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by orange17 View Post
Kaos,

My claim 7380 but did not mention if it was new or refurbished. (It said a charger will be provided if the phone is different form the original.) You posted a screenshot. Did yours say Touch pro 2 NIB instead of 7380.

sidwin, mrkevbrown, dallas contractor - What did your final screen show - do you know if its new or refurbished.

Cheers
what i posted is what was emailed to me...

"Replacement Model:
HTC Touch Pro II new fully kitted CK"

I take the new part as new.lol honestly its for my girl anyway if its refurbished i don't care..lol mine was brand new i got when released..lol..

but above does say new..
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  #3108 (permalink)  
Old 03-28-2010, 05:24 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Mine also said the same. On Asurions website it said 7380 but my email said Fully Kitted Brand New Touch Pro 2. After 3 TP's , Im glad to finally get to switch to a TP2, as my latest refurb went to hell after only 2 weeks.
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  #3109 (permalink)  
Old 03-28-2010, 07:20 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Mine also said Fully Kitted Brand New Touch Pro 2, I have been given a tracking number for shipping Monday

Last edited by dallas contractor; 03-28-2010 at 07:23 PM.
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  #3110 (permalink)  
Old 03-28-2010, 09:01 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I ordered my replacement for water damaged TP 10 mins ago from Asurion and it will be a TP2.
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