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  #2181 (permalink)  
Old 12-09-2009, 12:00 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

im on my way to the store now with my broken keyboard... I HAVE MY GAME FACE ON

Last edited by soinkster; 12-09-2009 at 12:03 PM.
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  #2182 (permalink)  
Old 12-09-2009, 01:16 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I hope this does not jinx me, I wasn't going to post anything until it was confirmed. Yesterday morning after having missed call issues with a refurb. I called sprint and was transferred to Multiple Device Exchange, he had to converse with manager and call me back to ok a replacement device. Told him the keyboard, touch, wm, blah blah. He called back asked if a TP1 would be ok and I asked what else he had and he said I was approved for a TP2 if I wanted. I agreed, problem is he didn't have an order # for me because his manager had to put it in. I still don't have a confirm email. Should I call sprint and follow up or am I just being impatient? I don't want a fleeting opportunity to pass me by.
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  #2183 (permalink)  
Old 12-09-2009, 01:41 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

DENIED!!!
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  #2184 (permalink)  
Old 12-09-2009, 02:20 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by Jesse Buck View Post
I hope this does not jinx me, I wasn't going to post anything until it was confirmed. Yesterday morning after having missed call issues with a refurb. I called sprint and was transferred to Multiple Device Exchange, he had to converse with manager and call me back to ok a replacement device. Told him the keyboard, touch, wm, blah blah. He called back asked if a TP1 would be ok and I asked what else he had and he said I was approved for a TP2 if I wanted. I agreed, problem is he didn't have an order # for me because his manager had to put it in. I still don't have a confirm email. Should I call sprint and follow up or am I just being impatient? I don't want a fleeting opportunity to pass me by.

I would call and just ask the regular CS rep to tell you what the last couple of notes on your account say. The manager "should have" put a note saying what they were doing. Good luck!
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  #2185 (permalink)  
Old 12-09-2009, 02:27 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

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Originally Posted by soinkster View Post
DENIED!!!
What happened and waht did u say?
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  #2186 (permalink)  
Old 12-09-2009, 08:19 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

i just got my tp swapped for a tp2. the sprint store @ 23 mile and gratoit, chesterfield, mi is VERY customer friendly. the tech guy ordered it np.
he said he knows the tp are garbage
-david
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  #2187 (permalink)  
Old 12-09-2009, 08:40 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I"M SOOOO EXCITED!!! AND I JUST CAN"T FIGHT IT!

I KNOW I KNOW YOU LIKE IT!

*DANCES*

*DANCES SOME MORE*
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  #2188 (permalink)  
Old 12-09-2009, 08:48 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Did everyone end up getting a REFURBISHED TP 2???? anyone get a new one?

any difference"?
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  #2189 (permalink)  
Old 12-09-2009, 09:29 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I received a new one. The refurbished units were OOS, so the tech ordered a NIB. He was even nice enough to send it to my house since I wasn't in my hometown.
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  #2190 (permalink)  
Old 12-09-2009, 09:45 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

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Originally Posted by Abicio View Post
I received a new one. The refurbished units were OOS, so the tech ordered a NIB. He was even nice enough to send it to my house since I wasn't in my hometown.
That's cool. I thought about that after I left the store. But the store is not too far from my house though. So you got to keep your TP?
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