Re: Sprint replacing Touch Pro with Touch Pro 2!
If this is true, then i'm thoroughly confused... my wife has a mogul and they are still only replacing THEM with refurbs and not TP's... how in the heck are TP's already being changed out for TP2's?!?!
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Re: Sprint replacing Touch Pro with Touch Pro 2!
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Re: Sprint replacing Touch Pro with Touch Pro 2!
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Re: Sprint replacing Touch Pro with Touch Pro 2!
lol:)
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Re: Sprint replacing Touch Pro with Touch Pro 2!
I can't believe they are still giving out refurb moguls. On my last replacement asurion said they were no longer giving out moguls and replaced it with a TP.
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Re: Sprint replacing Touch Pro with Touch Pro 2!
i'm not going to believe it until someone confirms that they were able to get a TP2. so far, that picture is the only thing we're going on
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Re: Sprint replacing Touch Pro with Touch Pro 2!
I was the one that originally posted the picture and I can verify that I took a print of it into the store, the tech said she was aware of the issue and offered me one of several different replacements. I chose the touch pro 2. I will be happy to post pics of my touch pro and then touch pro 2 on monday when it arrives for proof.
Will also give my phone number to anyone who wants to talk to me about it. (over IM of course) |
Re: Sprint replacing Touch Pro with Touch Pro 2!
I can attest to this as well.. I just got my replacement TP2 because of 5 TP1 failures.
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Re: Sprint replacing Touch Pro with Touch Pro 2!
Just went to the store tonight with this memo printed out, got a tp2 no questions asked!
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Re: Sprint replacing Touch Pro with Touch Pro 2!
So people have verified that the store is replacing with a TP2 but the online is replacing with a TP. Does anyone know what asurion is doing? I tried using the online advance exchange but I think they are having problems with it. It asks for my phone number and then my account pin. When I put that information in, I get the same page again except at the top in red it says Error: Invalid Sku
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