It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
I've had the phone for 11 months. Screen has oily residue. Has a lot of problems. I do not have insurance. I want to exchange it for another one. I bought it at best buy.
Do I go to the sprint store? Isn't there some type of warranty? Or exchange program? |
Re: It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
It might be a warranty. i know Sprint charges to fix if you don't have insurance. But just a suggestion you NEED insurance with these phones. You'll never know what will happen.
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Re: It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
It never hurts to try!!!!! The worst they could say is "NO"
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Re: It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
Is it too late to add insurance, then wait a few weeks, and make a claim?
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Re: It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
You have a year from the purchase date, to purchase the extended warranty proctection. However, just so you know, you cannot call for an exchange until have 30 days of having the coverage.
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Re: It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
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good luck |
Re: It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
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1. Do an esn swap on sprints website for free. (switch to some random old phone if you have one, doesnt have to work. 2. Switch back to your tp right after. 3. Bingo. Now you are under the 30 since getting it and you can call sprint 5 minutes later and add TEP to your line. 4. Wait a month. File a claim. Hope this helps, worked for me more than once! |
Re: It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
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Really, because that's a first that I seen sprint will honor a manufacturer warranty. 99.9% of the time you will be told to go to HTC and have them fix it. If sprint fixes it great, but don't count on it. Like other said, your shot maybe to just do an esn swap on your line wait a while I wouldn't say right away, but just switch back and see if you can add TEP, then wait 30 days and file a claim. |
Re: It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
Sprint fixes all the keyboard problems in-store. They handle a lot of warranty repairs in-store. Don't see why you can't give this a shot.
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Re: It's been 11 months - Can I EXCHANGE the phone? NO INSURANCE!!
I took it to a repair center and they fixed it then it broke and then they ordered a new replacement and didnt ask for any of my info both visits
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