Touch Pro not charging? on its last life? Help!

orlandojumpoff · #1 (**permalink**) 09-30-2009, 12:36 AM

i have a touch pro on a second line...

the TP is acting very strange all of a sudden... it's still on and working, but it won't accept the charging cable from my car or a/c... are there any options that i could change that could've caused this? i haven't installed anything on it for weeks, so it's nothing new.

i remember my first mogul having this issue back in the day but that was after 1 charge... this is 10 months later with the tp.

any suggestions or similar experiences? also, does htc or sprint cover phones if it's less than a year old? i don't have an equipment protection added on my plan... but i remember a ecare telling me something like "your phone is older than 30 days so i cannot help you, but you are covered for a full year so take it in.." when i was complaining about chrome and display issues.

any info would be great, thanks.

**Mylt1** · #2 (**permalink**) 09-30-2009, 12:40 AM

less than 1 year is HTC's warranty. take it to a sprint store and explain the problem.

orlandojumpoff · #3 (**permalink**) 09-30-2009, 10:13 AM

Quote:

Originally Posted by Mylt1

less than 1 year is HTC's warranty. take it to a sprint store and explain the problem.

cool do you know if they charge any type of fee to get it replaced? thanks for confirming the 1yr wrnty

**pimpsuprazx** · #4 (**permalink**) 09-30-2009, 10:26 AM

Quote:

Originally Posted by orlandojumpoff

cool do you know if they charge any type of fee to get it replaced? thanks for confirming the 1yr wrnty

I'm having the same issue, but I know mine is barely a year old, however, its flashed to metro, so my warranty is voided, I gave up and bought a TP2 last night.

etc · #5 (**permalink**) 09-30-2009, 10:28 AM

I had the same thing happen to mine. The sprint store said the USB port was broken. Just one of 1001 things that can go wrong with it.

dallas contractor · #6 (**permalink**) 09-30-2009, 11:50 AM

Bent the one of the wires on phone usb port?

**Mylt1** · #7 (**permalink**) 09-30-2009, 12:45 PM

Quote:

Originally Posted by orlandojumpoff

cool do you know if they charge any type of fee to get it replaced? thanks for confirming the 1yr wrnty

no fee's for the 1 year manufacturer warranty.

tallblazer124 · #8 (**permalink**) 10-07-2009, 02:21 AM

Quote:

Originally Posted by orlandojumpoff

i have a touch pro on a second line...

the TP is acting very strange all of a sudden... it's still on and working, but it won't accept the charging cable from my car or a/c... are there any options that i could change that could've caused this? i haven't installed anything on it for weeks, so it's nothing new.

i remember my first mogul having this issue back in the day but that was after 1 charge... this is 10 months later with the tp.

any suggestions or similar experiences? also, does htc or sprint cover phones if it's less than a year old? i don't have an equipment protection added on my plan... but i remember a ecare telling me something like "your phone is older than 30 days so i cannot help you, but you are covered for a full year so take it in.." when i was complaining about chrome and display issues.

any info would be great, thanks.

I am having this problem also. I am running energy rom. I noticed it one day i left my phone in the car charging and when i came back the phone instead of charging was completely dead and the phone was extremly hot. After that day it isnt able to charge in my car or not able to charge from my computer from the usb port. It only charges VIA ac wall charger. Any takers out there what is wrong. I notice a setting with nue battery fast charge that when fast charge is enable it gives u a warning that this can damage USB port. Someone help me before i take it back to sprint store. Thank you in advance.