Touch pro keyboard problem

gaosgax · #1 (**permalink**) 10-04-2009, 11:15 AM

Hi guys, look i have my TP, but the QWERTY keyboard seems to stop working, sometimes i get it to work (by itselfs ) but most of the times doesnt work at all, it just started to happen, i didnt isntall anything at all when it happened, any suggestions? thanks =)

Stealth86 · #2 (**permalink**) 10-04-2009, 01:41 PM

Pinned on the HTC Touch Pro main board
http://forum.ppcgeeks.com/showthread.php?t=62876

SporkLover · #3 (**permalink**) 10-04-2009, 05:17 PM

Wirelessly posted (HTC-P4600/1.2 Opera/9.50 (Windows NT 5.1; U; en))

take it to your carriers repair center. get it fixed, then repeat 3 months later.

himan · #4 (**permalink**) 10-04-2009, 05:29 PM

take out the battery, open keyboard, press spacebard HARD for about 10-20 seconds, replace battery, turn on, and it should work

ander358 · #5 (**permalink**) 10-04-2009, 06:49 PM

Thanks. That worked like a charm!!!!! I have been trying to resolve that issue for 3 months.

Tanya3 · #6 (**permalink**) 10-06-2009, 01:35 PM

Quote:

Originally Posted by ander358

Thanks. That worked like a charm!!!!! I have been trying to resolve that issue for 3 months.

I too have had this problem, I took to Sprint store yesterday 10-5-09 and they said they fixed it, left store only to turn around and go back because the problem wasn't fixed....Long story short they ordered me a new phone. This seems to be a problem amongst all touch pro users.

preston411 · #7 (**permalink**) 11-05-2009, 03:54 PM

Quote:

Originally Posted by Tanya3

I too have had this problem, I took to Sprint store yesterday 10-5-09 and they said they fixed it, left store only to turn around and go back because the problem wasn't fixed....Long story short they ordered me a new phone. This seems to be a problem amongst all touch pro users.

Did they do it for free or did they charge you? Or did you have TEP and had it covered?? Everytime I go into a Sprint store, they are always trying to sell me a new phone or get into a new contract... if I say "no" then they "cant help me".

Scrappy xyz · #8 (**permalink**) 11-06-2009, 06:37 PM

I had the same problem, I brought it in & they replaced the KB & now all is well....for now.

jason86423 · #9 (**permalink**) 11-06-2009, 10:33 PM

Same thing happened to me yet again today. Pressing the space bar down is a temporary solution for the inevitable... replacement of the KB or phone.... 7 touch pro's down.. another refurb on its way for Monday... Too bad HTC and Sprint didn't spend a little more energy on this phone from the start...My Mogul was slower but didn't have as many problems as these.