Hard Keys stay On

Deltatristar500 · #1 (**permalink**) 10-01-2009, 02:51 PM

Hi, has anyone else notice their Tp that their hard keys stay on when turning the power off? Mine does that quite often and the only way to turn it off is turn the device back on press the Dpad and then turn device off agian. Is there a solution to this or is this a hardware issue?

gerbilx · #2 (**permalink**) 10-01-2009, 03:26 PM

mines been doing that for a while. id say 1 out of 3 times it will turn itself off after 5 seconds or so tho. i just flick it on and off to turn em off too

haus · #3 (**permalink**) 10-01-2009, 04:45 PM

Oh, you mean the lights on the hard keys stay on. Yes, that's a well-known issue. I haven't noticed it yet on the new Sprint ROM (Sept 09), but since it is intermittent to begin with, that doesn't mean it has been fixed.

trip · #4 (**permalink**) 10-01-2009, 05:31 PM

Quote:

Originally Posted by Deltatristar500

Hi, has anyone else notice their Tp that their hard keys stay on when turning the power off? Mine does that quite often and the only way to turn it off is turn the device back on press the Dpad and then turn device off agian. Is there a solution to this or is this a hardware issue?

yeah something that usually helps for me is to open the keyboard for a 10 seconds, close it and they should turn off and it shouldnt happen as frequently... when it does... repeat.

sipple31 · #5 (**permalink**) 10-01-2009, 06:25 PM

Quote:

Originally Posted by trip

yeah something that usually helps for me is to open the keyboard for a 10 seconds, close it and they should turn off and it shouldnt happen as frequently... when it does... repeat.

Hit the "Home" hard button a few times then the standby button... then you should be golden.