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  #1 (permalink)  
Old 09-08-2009, 10:13 AM
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TP2 on SERO plan, how best to activate?

I'm expecting my new TP2 today. It's replacing a Mogul on my SERO 500 plan. I want to maintain my SERO plan and am looking for the best / safest / hassle free means of activating it.

I get a very week cell signal at my home and I think there's a means to activate it via the web.

Should I do it via the website or drive to a location with a good signal and do it with the phone?

If done through the website should I wait to power up the phone until it's been activate?

TIA,

F
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Old 09-08-2009, 10:16 AM
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Re: TP2 on SERO plan, how best to activate?

I would go to the store. That way if there is any problem with the phone, the store can fix it.
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Old 09-08-2009, 10:49 AM
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Re: TP2 on SERO plan, how best to activate?

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Originally Posted by zepsamsung View Post
I would go to the store. That way if there is any problem with the phone, the store can fix it.
Darn! I don't think I can get home, pick up the phone and get to a store by 10PM .

I'm gonna have to wait yet another day!
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Old 09-08-2009, 12:30 PM
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Re: TP2 on SERO plan, how best to activate?

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Originally Posted by zepsamsung View Post
I would go to the store. That way if there is any problem with the phone, the store can fix it.
If it's anything like the Sprint stores I went to around here they will tell you it's "impossible" to activate on a SERO plan and that you need to purchase a "Simply Everything" plan for the TP or TP2 to "work". The guy even went so far as to tell me that using an online activation it would give me an error and not work.....

You can activate it online simply and easily if they won't cooperate.
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Old 09-08-2009, 05:10 PM
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Re: TP2 on SERO plan, how best to activate?

You might want to consider asking in the Touch Pro 2 forum...
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Old 09-08-2009, 05:28 PM
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Re: TP2 on SERO plan, how best to activate?

No logical reason to go to store. You can easily do it online or over the phone. Less screw ups just doing it yourself online.
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Old 09-08-2009, 05:31 PM
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Re: TP2 on SERO plan, how best to activate?

exactly, do it online. That is the main point of us having technology. Keep it simple. They have esn swap online, chat, phone numbers.....come on man. Go to teh store for what!!!!
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Old 09-08-2009, 06:16 PM
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Re: TP2 on SERO plan, how best to activate?

While this is the wrong forum....in my post I attached a Sero (EPR) rebate form. On it (unless I am interpreting it wrong) it says something about a $75 instant saving for activating in-store. I could be wrong...but if i read this accurately it is a way that Sprint chose to "reward" it's customers on these plans.
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Old 09-08-2009, 08:46 PM
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Re: TP2 on SERO plan, how best to activate?

While you're on the phone get yourself over to retentions and get them to send you a free Airave and free airave monthly service. Awesome little box!
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Old 09-09-2009, 03:08 AM
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Re: TP2 on SERO plan, how best to activate?

do it at sprint.com easy and fast
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