Touch Pro crapped out, tps are in backorder, what now?

cassith · #1 (**permalink**) 09-07-2009, 11:44 PM

I called to get a warranty exchange on my touch pro and the rep said they are in backorder and i may be able to get one ordered on sept. 28th. What do i do? I plan on going into the alltel store but what should i expect out of that venture? thanks!

**Mylt1** · #2 (**permalink**) 09-08-2009, 12:16 AM

see if they will give you a loaner phone till you get your replacement. im pretty sure they will but you will have to use whichever phone they have in the store as a spare. so i wouldnt get my hopes up of it being something super nice.

cassith · #3 (**permalink**) 09-08-2009, 12:26 AM

surely they may have some returns or maybe even a new one they would switch it out with?

**Mylt1** · #4 (**permalink**) 09-08-2009, 12:32 AM

its hard to say what they would have. if you have a couple of Alltel stores in your area you could call around and see what each could do for you.

geejdee · #5 (**permalink**) 09-08-2009, 12:53 AM

Sorry to hear... My touch pro died Last night andWent into the Sprint store today.. Couldn't be fix.. Had to do an insurance claim.. One is on the way. I should get it tomorrow..

iviyth0s · #6 (**permalink**) 09-08-2009, 01:13 AM

I'd let you borrow my backup cellphone if you lived in NJ, while you wait for your new TP

cassith · #7 (**permalink**) 09-08-2009, 10:10 AM

thanks for the offer

... i will check back later and we will see!