PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 09-04-2009, 10:07 AM
kimogent's Avatar
PPCGeeks Regular
Offline
Pocket PC: EVO LTE
Carrier: Sprint SERO
 
Join Date: Sep 2008
Posts: 77
Reputation: 50
kimogent is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Touch Pro Dead=Touch Pro 2?

I just want to start this tread by saying before I get flamed that im not one of these how can I cheat the system guys. My TP has had the blob and a few minor problems for well over three months but I didnt see it as a big enough issue for Sprint to have to replace my phone. I had read a few posts online about the blob eventually messing up the screen but most people said it had zero effect on the function of the screen....guess what, it does. After three months my screen finally stopped working completely (no longer responds to touch but you can still view the screen). This really sucks for a number of reasons....texting, task manager to stop active sinc, start menu, and many others. My question is does anyone know if they are still giving out new TP replacements? Because if they are only refurbs I havent heard such great things about them online and might be better off biding my time to see if they will possibly upgrade me to a TP2. Let the flaming begin!
Reply With Quote
  #2 (permalink)  
Old 09-04-2009, 10:24 AM
xconwayx's Avatar
PPCGeeks Regular
Offline
Pocket PC: Droid
Carrier: VZW
Location: Iowa
 
Join Date: Jun 2008
Posts: 203
Reputation: 135
xconwayx is keeping up the good workxconwayx is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to xconwayx Send a message via MSN to xconwayx
Re: Touch Pro Dead=Touch Pro 2?

I essentially am in the same boat. I would love to upgrade to a TP2. I probably won't be able to. In your case I am sure they have plenty of Touch Pros lying around they wouldn't mind giving out!

Best advice let the Touch Pro 2 be available for awhile and then make the attempt.
Reply With Quote
  #3 (permalink)  
Old 09-04-2009, 10:54 AM
MILH0U5E's Avatar
Regular 'Geeker
Offline
Pocket PC: Hero w/Touch Pro on the bench
Carrier: Sprint
Location: AZ
 
Join Date: Jul 2007
Posts: 318
Reputation: 190
MILH0U5E is keeping up the good workMILH0U5E is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro Dead=Touch Pro 2?

My keyboard is failing and will soon just completely stop. So I called Sprint and tried to get it replaced. The rep informed me that he could swap it out for a refurb, and I've had a few bad experiences with those, so I asked what my other options were.
a. take the refurb cause 'they are good phones, sometimes even new'
b. take advantage of the opportunity to upgrade to a new phone and 'only' having to pay new customer rates.
c. place a claim through assurion, and the deductible 'may' be credited

So, if you think you can squeeze a TP2 out of them, think again. Each rep is different, I had a rep last night that told me the service center was the only option, that they were not doing phone exchanges (retentions).

I used the 'space bar' trick to get it back going, but I'm sure this is just a temporary fix. Probably will settle for a refurb, and then really complain when something on it fails.
Reply With Quote
  #4 (permalink)  
Old 09-04-2009, 11:30 AM
one80oneday's Avatar
Halfway to VIP Status
Offline
Pocket PC: Vintercept™
Carrier: Sprint SERO500 & Virgin Mobile
Location: http://tiny.cc/FollowNick
 
Join Date: Apr 2008
Posts: 721
Reputation: 1685
one80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on repone80oneday is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via Yahoo to one80oneday
Re: Touch Pro Dead=Touch Pro 2?

I'm in the same boat as well. My kb stopped working a couple weeks ago, chipped chrome, and phone has been slowing down. I've been waiting for the tp2 to come out just for the chance of an upgrade when I take it to the sprint store. I've got my fingers crossed but won't hold my breath.
__________________
Reply With Quote
  #5 (permalink)  
Old 09-04-2009, 12:09 PM
WTF's Avatar
WTF
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro
Carrier: Verizon
Location: stuff
 
Join Date: Aug 2009
Posts: 53
Reputation: 15
WTF is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro Dead=Touch Pro 2?

Tough times man. I plan to do something simillar but im on Verizon. Any Verizon Customers no if they will let you trade? I want that phone so badly...
Reply With Quote
  #6 (permalink)  
Old 09-04-2009, 12:14 PM
kimogent's Avatar
PPCGeeks Regular
Offline
Pocket PC: EVO LTE
Carrier: Sprint SERO
Threadstarter
 
Join Date: Sep 2008
Posts: 77
Reputation: 50
kimogent is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro Dead=Touch Pro 2?

Im not trying to 100% get a TP2....I will take a new TP but Im just not sure if there are any out there. I dont wanna go thru the whole musical chairs refurbished phone thing!!!
Reply With Quote
  #7 (permalink)  
Old 09-04-2009, 12:18 PM
MILH0U5E's Avatar
Regular 'Geeker
Offline
Pocket PC: Hero w/Touch Pro on the bench
Carrier: Sprint
Location: AZ
 
Join Date: Jul 2007
Posts: 318
Reputation: 190
MILH0U5E is keeping up the good workMILH0U5E is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro Dead=Touch Pro 2?

Quote:
Originally Posted by kimogent View Post
Im not trying to 100% get a TP2....I will take a new TP but Im just not sure if there are any out there. I dont wanna go thru the whole musical chairs refurbished phone thing!!!
I'm right there with you... I just want a new TP, since this one (my 3rd is just 2 months old). When I talked to Assurion, the rep was unclear why retentions would put a customer on hold for so long, then ask for a claim to be processed on a phone defect. I will say the rep was cool, she offered me a HTC Snap at no charge... but that's a huge step backwards from the TP.

I'm gonna go to the store today, and see if they can replace the keyboard. It's not working again so the 'pushing on the space bar' trick is not a cure all.
Reply With Quote
  #8 (permalink)  
Old 09-04-2009, 02:17 PM
leylomo's Avatar
PPCGeeks Regular
Offline
Pocket PC: EVO3D + Vogue
Carrier: Sprint
 
Join Date: Jul 2008
Posts: 168
Reputation: 295
leylomo is becoming a PPCGeeks regularleylomo is becoming a PPCGeeks regularleylomo is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro Dead=Touch Pro 2?

just got my first replacement today.. and cosmetic wise.. its worse than my original but everything works
Reply With Quote
  #9 (permalink)  
Old 09-04-2009, 02:23 PM
neoshi's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro
Carrier: Sprint
 
Join Date: Jan 2009
Posts: 64
Reputation: 25
neoshi is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro Dead=Touch Pro 2?

haha after the TP, i'm not sure i'd even want a TP2 or any other HTC product for that matter.

i too have the blob
i replace my keyboard at the service center every 2 months
phone is slow too.. going to have to try a ROM soon at this rate.
Reply With Quote
  #10 (permalink)  
Old 09-04-2009, 02:27 PM
rose1's Avatar
Almost a VIP
Offline
Pocket PC: TOUCH PRO, 2x TOUCH PRO2
Carrier: SPRINT
Location: From Brooklyn, NY to Raleigh, NC
 
Join Date: Dec 2007
Posts: 765
Reputation: 715
rose1 knows their stuffrose1 knows their stuffrose1 knows their stuffrose1 knows their stuffrose1 knows their stuffrose1 knows their stuffrose1 knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to rose1
Re: Touch Pro Dead=Touch Pro 2?

I just got my replacement touch pro this past Monday and it was brand spankin new. Manufacturers date is 7/30/2009. 0 calls/ 0 life timer 0 data for tx and rx. Refurbishment status= no
__________________
Reply With Quote
This post has been thanked 1 times.
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 03:54 AM.


Powered by vBulletin® ©2000 - 2019, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com