Scratched up!!

[ShaMarshall]

Originally Posted by cd85233

I will the the immoral person here and tell you that if you have TEP with Sprint and take it in, tell them that things are wrong with it...They will look, not find anything and hopefully give u a new one or refurb. this is YMMV.

IDK what TEP is but id take that advice. Just bring it in and say u have a keyboard issue. they may see scratches, but those are cosmetic. They may not give u a new, fresh out the box TP, but (and hopefully) a non scratched refurd is definitely better than a scratched one. I've done it a few times, and am actually in the process of doin it again.

Some more advice, once u get the new one, INVEST in an Invisible Sheild. I have it and recommend it.
www.zagg.com

[pastert33]

Originally Posted by ShaMarshall

IDK what TEP is but id take that advice. Just bring it in and say u have a keyboard issue. they may see scratches, but those are cosmetic. They may not give u a new, fresh out the box TP, but (and hopefully) a non scratched refurd is definitely better than a scratched one. I've done it a few times, and am actually in the process of doin it again.

Some more advice, once u get the new one, INVEST in an Invisible Sheild. I have it and recommend it.
www.zagg.com

TEP is total equiptment protection. Insurance from sprint.

[etc]

These things have the life expectancy of disposable contact lenses.. They should introduce a program like with contact lenses, where you replace them every 2 weeks.

They need to sell you a case of TPs, say 8 or so, so you go through them one by one, enough to last you a year.

[kimogent]

Originally Posted by marioc

and what is tep?

total equipment protection

[htcman724]

Originally Posted by marioc

And what is TEP?

its the insurance