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  #1 (permalink)  
Old 08-25-2009, 01:03 PM
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htc pro wont connect to pc only charges

I have an HTC Pro from USCellular and my phone was working and then all of a sudden it stopped letting me connect through the usb on my computer. I am using windows xp. I have uninstalled activesync on computer and installed again...didnt work. I also did a "clear storage" on my phone to start over again and that didnt work either. active sync works through the exchange server but when I plug my phone into the computer it just charges the phone. My computer does see the device. I also tried different cables and even with different computers...nothing works.
Please help me if you can
Thanks
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Old 08-25-2009, 01:14 PM
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Re: htc pro wont connect to pc only charges

check your usb setting and make sure is isnt set up as usb drive.
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Old 08-25-2009, 01:32 PM
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Re: htc pro wont connect to pc only charges

its setup as activesync..
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Old 08-25-2009, 02:08 PM
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Re: htc pro wont connect to pc only charges

I had that problem once.. Sprint ended up exchanging the phone.
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Old 08-25-2009, 02:42 PM
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Re: htc pro wont connect to pc only charges

Have you tried a manual hard reset of the device?
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Old 08-25-2009, 02:47 PM
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Re: htc pro wont connect to pc only charges

Quote:
Originally Posted by clockcycle View Post
Have you tried a manual hard reset of the device?
Quote:
Originally Posted by JHenslee01 View Post
I also did a "clear storage" on my phone to start over again

Yes the OP did, Clear Storage is the same thing.

Looks like you will be swapping JHenslee, or you can follow my second link in my sig, good luck!
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Old 08-25-2009, 04:06 PM
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Re: htc pro wont connect to pc only charges

i had this problem last week. go into START/SETTINGS/CONNECTIONS/USBTOPC and click "ask me first" and also click to disable "faster data sync" soft rest and see what it does.
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Old 08-25-2009, 04:27 PM
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Re: htc pro wont connect to pc only charges

tried that and didnt work
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Old 08-26-2009, 10:13 AM
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Re: htc pro wont connect to pc only charges

well i think i am going to get a new one thanks
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Old 08-26-2009, 10:39 AM
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Re: htc pro wont connect to pc only charges

go to internet sharning when your phone is connected tot he computer.
hit connect..wait a few seconds
hit disconnect...wait a few seconds
disconnect the phone...wait a few seconds
connect the phone. WA-LA
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