Broken Keyboard! Wait fot TP2?

Alksion · #1 (**permalink**) 07-28-2009, 06:33 PM

Okay my keyboard went out after only having the phone for two months. I never had this problem with my mogul, but I know it has something to do with the ribbons and the heat. Anyways I asked a Sprint representive that if I wait for the TP2 and then came in with my hardware problem I might get a cheaper price. So my question is should I get a new TP cause I hate typing on the screen or wait for the TP2 and go in with my hardware problem?

**boredandtattooed** · #2 (**permalink**) 07-28-2009, 06:40 PM

might be waiting a few months for sprint to have it..

hate to put it like this but: trade it in now, im sure your new TP will have issues if your looking to upgrade for a discount later...

Alksion · #3 (**permalink**) 07-28-2009, 06:50 PM

Haha good point!

**psycho_maniac** · #4 (**permalink**) 07-28-2009, 06:51 PM

get one via advanced exchange and maybe by the time they keyboard goes out AGAIN the tp2 will be out and then you can complain and they will give you a tp2......doubtful but you can hope right?

**boredandtattooed** · #5 (**permalink**) 07-28-2009, 07:08 PM

after the Mogul to Touch Pro frenzy, im sure Asurion and AE, wont be giving TP2 at a discount for replacements...

the only reasons we got away with that is 1) mogul went EOL very shorty after 2) we had the argument about "Comparable Features" if they didnt have our handset.. they were offering Diamonds left and right for upgrades.. but no Keyboard, and No SD slot, made it not very "comparable" to me LOL and 3) the mogul was so cosmetically defective(white spots, etc), i dont think carriers really thought it out.. they shouldve just told us no and to go somewhere else if we wanted...

I really dont see them replacing TPs with TP2s, like they did for Touch to Diamond and Mogul to Diamond/TP

**psycho_maniac** · #6 (**permalink**) 07-28-2009, 07:12 PM

well i did say in my original post that it was doubtful lol

slopokdave · #7 (**permalink**) 07-28-2009, 07:55 PM

Your insurance policy is good for a replacement on your current phone...... if you could "wait" and swap it out for a TP2 my TP would be taking a dunk in the pool with me shortly.

scorpionreign · #8 (**permalink**) 07-28-2009, 09:06 PM

Quote:

Originally Posted by Alksion

Okay my keyboard went out after only having the phone for two months. I never had this problem with my mogul, but I know it has something to do with the ribbons and the heat. Anyways I asked a Sprint representive that if I wait for the TP2 and then came in with my hardware problem I might get a cheaper price. So my question is should I get a new TP cause I hate typing on the screen or wait for the TP2 and go in with my hardware problem?

If you have insurance on your phone then just take if to a repair store. They will replace it for you free in the store. The TP2 for sprint wont be out for sometime. You might have a long wait for the TP2 with a broken keyboard.

scorpionreign · #9 (**permalink**) 07-28-2009, 09:08 PM

Quote:

Originally Posted by slopokdave

Your insurance policy is good for a replacement on your current phone...... if you could "wait" and swap it out for a TP2 my TP would be taking a dunk in the pool with me shortly.

slopokdave= That's too funny.

travisr528 · #10 (**permalink**) 07-28-2009, 09:47 PM

My keyboard just went out yesterday, before it was intermittent. I took it to the sprint store thinking it was a loose connection, but they had to replace the keyboard works great now.