"error" Problem with bluetooth hardware

spyder6838 · #1 (**permalink**) 07-28-2009, 10:08 AM

Sorry if this has been discussed, I have searched and found no one with the same problem. So if there is a thread and someone can just link me to it that be great.

So yesterday I go to turn on my bluetooth and nothing happens.. It acts like it is going to turn on but it doesnt. If I go into the bluetooth setting and turn it on that way same thing nothing happens. When I go a tap "add new device" it comes up with "error problem with bluetooth hardware".

I called sprint and sometimes you get some one that has a good bit a knowlegde, but not lastnight. I got some lady asking me to do all the same stuff I have already tried. She seemed like she was just reading troubleshooting steps off her computer, but she was very nice with no help to my problem.

The last thing I really want to do is a hard reset just bc I did one last week and just got everything reloaded again. Thanks in advance for any help.

**HBOOT** · #2 (**permalink**) 07-28-2009, 10:13 AM

doNT u have a back up? did u install any BT tweaks or apps lately? if so uninstall if not a HR might be in store for ya. Just tought as last resort , u may wanna install thE 6.5 bt driver and give it a shot b4 HR

spyder6838 · #3 (**permalink**) 07-28-2009, 10:21 AM

Yeah I do have everything backed up.... No BT apps or tweaks... The only thing I loaded yesterday was googlemaps, and I uninstalled that alright thinks for some odd reason it was that, but it wasnt.....

HR is what I figured I would have to do.... I was just hoping someelse had this problem and knew how to fix it.

**HBOOT** · #4 (**permalink**) 07-28-2009, 10:31 AM

Spyder ,install bt 6.5 ,soft reset ad see whatcha get..see cab attached

spyder6838 · #5 (**permalink**) 07-28-2009, 01:00 PM

I give it a shot.......

Nope didnt work I guess a hard reset is in my furture then.....