FYI: Shady Sprint Sales

Biggnaa20 · #1 (**permalink**) 07-23-2009, 03:05 PM

Hey there,

I had to interrupt a sprint rep yesterday from telling a poor misguided woman that the Touch Pro had been discontinued, they weren't upgrading it, and that she would have to buy a Blackberry. The same rep then said that the keyboard problem nearly all of us have been up against would cost her the $100 replacement fee if she wanted to use her TEP.

I set the rep straight regarding the TouchPro2 and sent the lady here for programs, ROMs and info, so hopefully no harm done, but I wanted to give you guys a heads up in case you have any non geeker friends going to the sprint store.

nb

**darren.wlsn1** · #2 (**permalink**) 07-23-2009, 03:08 PM

sprint reps that stupid? ya, this is news.

**hibby50** · #3 (**permalink**) 07-23-2009, 03:09 PM

Good Job!

PPCGeeks
Helping one misguided soul at a time...

**darren.wlsn1** · #4 (**permalink**) 07-23-2009, 03:13 PM

Quote:

Originally Posted by hibby50

Good Job!

PPCGeeks
Helping one misguided soul at a time...

lol @ hibby.

**NinjaMom** · #5 (**permalink**) 07-23-2009, 03:23 PM

Sprint Reps can be tards for sure. I recently had to replace my pro again for the keyboard. Somehow I got a refurb and a NIB sent to my home at the same time. They caught it, but it was too late to stop shipment on the refurb. So they told me to refuse the refurb at the door. I tried to explain that the shipping boxes look the same... How would I know which to refuse. They told me the new phone would have all the accessories with it. The refurb would not. She couldn't understand that the shipping boxes are IDENTICAL. LOL

Biggnaa20 · #6 (**permalink**) 07-23-2009, 03:26 PM

Quote:

Originally Posted by darren.wlsn1

sprint reps that stupid? ya, this is news.

Actually I don't think it was stupid. I am pretty sure it was active malfeasance to try to get her sales numbers up. She was bragging being number one in that store right before the customer came in. Thus the warning to give on to your pals...

nb

elmerfudpucker · #7 (**permalink**) 07-23-2009, 03:39 PM

Quote:

Originally Posted by hibby50

PPCGeeks
Helping one misguided soul at a time...

Yep, from misguided to addict in 3 roms or less!!!

one80oneday · #8 (**permalink**) 07-23-2009, 03:41 PM

Quote:

Originally Posted by Biggnaa20

Hey there,

I had to interrupt a sprint rep yesterday from telling a poor misguided woman that the Touch Pro had been discontinued, they weren't upgrading it, and that she would have to buy a Blackberry. The same rep then said that the keyboard problem nearly all of us have been up against would cost her the $100 replacement fee if she wanted to use her TEP.

I set the rep straight regarding the TouchPro2 and sent the lady here for programs, ROMs and info, so hopefully no harm done, but I wanted to give you guys a heads up in case you have any non geeker friends going to the sprint store.

nb

This kinda happened to me about 6 weeks ago. I was looking to by a diamond and all the reps told me it had been discontinued, called sprint up directly and was able to get it. The phone was for my gf and she wanted to see it before she bought it cus she likes small phones but no one had one to show us, had to go to NYC to finally find one (I live in Tampa, FL)

Biggnaa20 · #9 (**permalink**) 07-23-2009, 03:45 PM

Quote:

Originally Posted by elmerfudpucker

Yep, from misguided to addict in 3 roms or less!!!

I am NOT an addict. I can quit AT ANY TIME!!!!

=D>

mikejones13 · #10 (**permalink**) 07-23-2009, 04:04 PM

Quote:

Originally Posted by one80oneday

This kinda happened to me about 6 weeks ago. I was looking to by a diamond and all the reps told me it had been discontinued, called sprint up directly and was able to get it. The phone was for my gf and she wanted to see it before she bought it cus she likes small phones but no one had one to show us, had to go to NYC to finally find one (I live in Tampa, FL)

Wow NYC from Tampa!!!!! Kinda like how the Palm Pre came out and I have YET to see a working Demo in a sprint store or BB or even The Shack. Every store I have gone to has only the display phone (non-working/no guts) out.. can't play with one but you can look at the display, lol. And sprint still wonders why they are STILL losing customers 4 years and counting.....