everybody talks about there touch pro problems why cant i? - Page 2

**rstoyguy** · #11 (**permalink**) 07-16-2009, 08:51 AM

I just received my first ever sprint replacement yesterday. So far so good... My issue was with the radio. When the weatherpanel server went down, the phone data was always on and at the time I was tethering and the radio got hotter than I had ever seen. Anyways I was unable to receive my 1x notifications after that session. No text messages and no incomming calls. So far so good with the new one... I was quite impressed with the service I received from sprint, just sorta unhappy about receiving a refurb for my 2 month old touch pro though...

Mutiny32 · #12 (**permalink**) 07-16-2009, 10:31 AM

I just got my HW Rev 0002 refurb on Sunday. They just gave me the phone, no box. I was fine with that, as everything else was OK. I DID think it was odd that the HW Revision was 0002 being originally manufactured on 23 Feb 2009, I thought that HTC had switched to a new HW Rev that made the bottom touchpad/buttons more flush with the screen.

While the phone works great, I'm a little worried about the gap between the screen/button pad and the chrome on the right side of the device. Also the touchpad is crooked and is raised above the screen on the left, sunken on the right. I know the fix is just to press down on it to set the double-faced tape but I would have thought a refurb would have that corrected already since HTC acknowledged it was a manufacturing flaw and tweaked it.

I'm just kinda leery on the gaps between the screen/touchpad, as we all know how durable the chrome casing is and it is already filling with grime.

I'll give it another week to see if it all falls into place before I take it back and ask for NEW TP. Luckily I'm friends with all the guys at my local Sprint Store and the tech said he would get me a new TP if I had any issues with this one.

But for now, the TP has been the most durable HTC device I've owned. My complaint is that flaws on this phone should be taken care of considering the price. Oh, that and the lack of ANY firmware update from Sprint to address the issues in their shipped ROM like the IMAP problem, the picturemail patch, and most of all, the severe heat issue with the stock radio.

Elite Precision · #13 (**permalink**) 07-16-2009, 10:44 AM

Quote:

Originally Posted by brushrop03

Ditto. My refurb is better than my original lol

just speaking from my own experience - on 3rd tp now. there are always exceptions, not to mention sprint has been pretty good about replacing them.

Elite Precision · #14 (**permalink**) 07-16-2009, 10:51 AM

same hardware issues as above on my current replacement, also the top sliding panel is a bit loose, gonna see how it goes for a couple of weeks before taking it back.

triggerman53 · #15 (**permalink**) 07-16-2009, 01:10 PM

Im on my 4TH Pro now and its the worst of them all.I took it out of box and pulled the stylus out and there was a wire showing then I noticed the lower left side of the screen was coming out.Im so tired of replacing them I gave it to my wife and activated my Diamond.

**Sporkman** · #16 (**permalink**) 07-16-2009, 01:20 PM

just talked to retentions and another lady that higher than retentions ( not sure the exact name

but i was on the phone for an hour plus ..... FOR NOTHING basicly i was told its another TP or NOTHING

SO LONG SPRINT IM TAKING MY 5 phones and moving on

**psycho_maniac** · #17 (**permalink**) 07-16-2009, 10:22 PM

heres what the phone came like right from the mail box. look by the chrome

mikejones13 · #18 (**permalink**) 07-17-2009, 08:53 PM

Quote:

Originally Posted by darren.wlsn1

ok, wheres the picture?

Here is mine, lol got another refurb today 1st TP New (Left) 2nd Refurb (Middle) 3rd Refurb not activated yet (Right)

Quote:

Originally Posted by psycho_maniac

heres what the phone came like right from the mail box. look by the chrome

Man got my refurb today and I have the same problem, except mine is on the bottom of the phone, part of the scroll wheel

FelonyInc · #19 (**permalink**) 07-17-2009, 09:53 PM

Still on #1.....Couple of big drops but still going strong

**gator352** · #20 (**permalink**) 07-17-2009, 10:18 PM

My refurb sucked to high heaven. It looked as if no one at the factory even touched it. I think there was spit still on the d-pad from the other owner using it. It smelled pretty bad. I bioched to retentions and got a brand new one (free) and got to keep the refurb pretty much for my troubles.

Psycho maniac.....Man that's a bummer. I wouldn't put up with that.