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Old 06-27-2009, 03:48 PM
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I had my phone replaced under warranty, now I need help.

The touch screen stopped working on me. I had my phone flashed to the mighty rom. Will I have issues shipping it back? Or is there a way to wipe everything off of the phone without the use of the touch screen?
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Old 06-27-2009, 03:52 PM
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Re: I had my phone replaced under warranty, now I need help.

flash the stock rom to it over activesync, re-lock it.
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Old 06-27-2009, 03:53 PM
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Re: I had my phone replaced under warranty, now I need help.

Quote:
Originally Posted by AmnDucky View Post
The touch screen stopped working on me. I had my phone flashed to the mighty rom. Will I have issues shipping it back? Or is there a way to wipe everything off of the phone without the use of the touch screen?

wipe it and relock it
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Old 06-27-2009, 04:58 PM
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Re: I had my phone replaced under warranty, now I need help.

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Originally Posted by entwined82 View Post
flash the stock rom to it over activesync, re-lock it.
I dont need the touch screen to do that?
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Old 06-27-2009, 05:19 PM
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Re: I had my phone replaced under warranty, now I need help.

It should recognize it without the use of the touch screen, you won't ba able to complete the first setup process but at least it will be ok to ship back.
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Old 06-27-2009, 10:47 PM
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Re: I had my phone replaced under warranty, now I need help.

ditto, re-flash to stock ROM, re-lock, then ship it back.
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Want to change the camera sound on your Touch Pro? Check my thread here: http://forum.ppcgeeks.com/showthread.php?t=60470

Service & Repair Questions? Check out this thread:
http://forum.ppcgeeks.com/htc-touch-pro/74927-q-touch-pros-tep-service-insurance.html

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Old 06-28-2009, 12:58 AM
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Re: I had my phone replaced under warranty, now I need help.

if you absolutely have to use the touchscreen, connect the phone via activesync and use this program:
http://www.mymobiler.com/
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Old 06-28-2009, 09:27 AM
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Re: I had my phone replaced under warranty, now I need help.

How about just pulling the cable out just as it begins to flash. Shouldn't that brick it? I've done that then its dead. Back it up if your can 1st
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Old 06-28-2009, 10:17 AM
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Re: I had my phone replaced under warranty, now I need help.

Quote:
Originally Posted by sp0nge View Post
How about just pulling the cable out just as it begins to flash. Shouldn't that brick it? I've done that then its dead. Back it up if your can 1st
There is really no reason to brick it...
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Old 06-28-2009, 01:06 PM
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Re: I had my phone replaced under warranty, now I need help.

you could try to flash from the sd card? that doesnt require the touch screen at all.
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