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-   -   Question about Asurion (http://forum.ppcgeeks.com/htc-touch-pro/72266-question-about-asurion.html)

apristel 06-20-2009 12:17 PM

Question about Asurion
 
When you get a replacement phone from asurion do they send you a phone with the box and all the accessories or just the phone? My TP is getting replaced and just want to know what I'm in for. I understand I'll most likely get a refurb., but I don't care.
TIA

Dr.8820 06-20-2009 12:21 PM

Re: Question about Asurion
 
if you get a slender box with a dog and a sprint purse in it's mouth, it's a refurb. all you'll get is a phone and battery cover. but i THINK asurion replaces with new phones.

apristel 06-20-2009 12:24 PM

Re: Question about Asurion
 
yeah i'd be getting a refurb...according to this email from sprint

Quote:

Dear Adam Pristel,

Thank you for contacting Sprint. I apologize for the inconvenience you
have experienced with the Sprint HTC TOUCH Pro handset.

The Total Equipment Protection Program is added to your account.
Unfortunately, it is not possible to exchange the Sprint HTC TOUCH Pro
handset with another handset model under Insurance.

You can get a refurbished handset by calling Asurion at 1-800-584-3666.
There is $50.00 charge for getting refurbished phone through Asurion.

I can apply a credit against the phone replacement charge of Asurion.
Once you get the handset from Asurion, please write to us with the
attachment of the scanned receipt and we will apply the credit against
the handset charge.

I can also apply a credit of $75.00 against the purchase of a new phone.
This will be adjusted against the charges on the next invoice. Once you
have activated a new phone of your choice, please write to us and we
will apply the promised credit.
I was hoping to get all the accessories!

HBOOT 06-20-2009 12:25 PM

Re: Question about Asurion
 
mariah mariah mariah is here....lol, and she is no refurb....:mrgreen:

apristel 06-20-2009 12:47 PM

Re: Question about Asurion
 
Are they going to want me to send my old tp back you think? They never mentioned that in the email they sent me.

Dr.8820 06-20-2009 12:50 PM

Re: Question about Asurion
 
yes you have to send the old one back. you'll get a white envelope with your refurb. btw, you have 15 days to send the old one back or be charged a non-refundable fee of $200!

Dr.8820 06-20-2009 12:52 PM

Re: Question about Asurion
 
Quote:

Originally Posted by HB (Post 986344)
mariah mariah mariah is here....lol, and she is no refurb....:mrgreen:

except for her 'headlights' but i'll still take her!

HBOOT 06-20-2009 12:58 PM

Re: Question about Asurion
 
http://img199.imageshack.us/img199/1...ey8123588n.jpg
Nothing to do with Asurion but better....lol

Dr.8820 06-20-2009 01:01 PM

Re: Question about Asurion
 
is that my new ex-wife?

HBOOT 06-20-2009 01:18 PM

Re: Question about Asurion
 
yes sirree,:mrgreen: wait actually No you are the real Mr.Mariah not that punk Nick..so it is his X, Yours now.....


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