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  #11 (permalink)  
Old 06-16-2009, 04:15 PM
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Re: Touch Pro Refurbs Shipping

Holly smoke 8,8820, am glad i got one dog and no boxes for refurbs..after a few , u gotta raise hell man and get a new...
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  #12 (permalink)  
Old 06-16-2009, 05:09 PM
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Re: Touch Pro Refurbs Shipping

Quote:
Originally Posted by shaun0207 View Post
Sprint sent me out a new phone because of the issues with the text messages delaying on my current Touch Pro. Tye sent me a Refurbs. It came in a Black and White box with a dog on it saying here's your Refurb phone. I will post pics as soon as I get home.

BTW: Any way we can post pics straight to this site from our phones?
first of all, how long have you had the phone? if it was an issue with text messages delaying, then it would be a warranty issue and not an insurance issue and you would not receive a refurb. on your dialer, press ##778# and look at your EPST and find if there is a refurbishment date. if not, it is new.
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  #13 (permalink)  
Old 06-16-2009, 06:30 PM
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Re: Touch Pro Refurbs Shipping

Quote:
Originally Posted by shaun0207 View Post
Sprint sent me out a new phone because of the issues with the text messages delaying on my current Touch Pro. Tye sent me a Refurbs. It came in a Black and White box with a dog on it saying here's your Refurb phone. I will post pics as soon as I get home.

BTW: Any way we can post pics straight to this site from our phones?
This is nothing new.
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  #14 (permalink)  
Old 06-16-2009, 06:31 PM
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Re: Touch Pro Refurbs Shipping

Quote:
Originally Posted by acousticsoulfish View Post
first of all, how long have you had the phone? if it was an issue with text messages delaying, then it would be a warranty issue and not an insurance issue and you would not receive a refurb. on your dialer, press ##778# and look at your EPST and find if there is a refurbishment date. if not, it is new.
What are you talking about? Yes, they are sending out refurb models as warranty replacements. I've received 2 so far.
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  #15 (permalink)  
Old 06-16-2009, 06:58 PM
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Re: Touch Pro Refurbs Shipping

a few days ago i had to get a new TP because the screen on my last one was coming off...i got a refurb unit aswell but there isnt anything wrong with it
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Old 06-16-2009, 06:58 PM
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Re: Touch Pro Refurbs Shipping

http://img23.imageshack.us/i/image014yfz.jpg/
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  #17 (permalink)  
Old 06-16-2009, 07:02 PM
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Re: Touch Pro Refurbs Shipping

True they are sending out refurbs as warranty replacers... i just got one today for my diamond.

I'll wait a few days then take it back to the store and complain about it having a wonky scroll wheel... then insist they give me a brand new in box Diamond on the spot. If they cant, then I'll email ecare, have them credit me for the retail amount of the device and then wait for the TP2 to arrive...

this is the song and dance i went thru back in Nov when the diamond first came out and they exchanged my then mogul for the diamond free of charge and with $150 in service credits for all the hassle.
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  #18 (permalink)  
Old 06-16-2009, 07:06 PM
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Re: Touch Pro Refurbs Shipping

I love how everyone is complaining about this phone and thinking the TP2 will solve all the issues. I hope the TP2 sucks more than the TP.
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  #19 (permalink)  
Old 06-16-2009, 07:09 PM
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Re: Touch Pro Refurbs Shipping

Quote:
Originally Posted by nautica2450 View Post
True they are sending out refurbs as warranty replacers... i just got one today for my diamond.

I'll wait a few days then take it back to the store and complain about it having a wonky scroll wheel... then insist they give me a brand new in box Diamond on the spot. If they cant, then I'll email ecare, have them credit me for the retail amount of the device and then wait for the TP2 to arrive...

this is the song and dance i went thru back in Nov when the diamond first came out and they exchanged my then mogul for the diamond free of charge and with $150 in service credits for all the hassle.
...and the rest of us wonder why prices keep going up.
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  #20 (permalink)  
Old 06-16-2009, 07:10 PM
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Re: Touch Pro Refurbs Shipping

Quote:
Originally Posted by rushco View Post
I love how everyone is complaining about this phone and thinking the TP2 will solve all the issues. I hope the TP2 sucks more than the TP.
So, you have a TP and post here because...?
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