PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #11 (permalink)  
Old 05-04-2009, 02:47 PM
texasmike's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch pro
Carrier: Sprint
Location: Texarkana,TX
 
Join Date: Mar 2007
Posts: 74
Reputation: 45
texasmike is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to texasmike Send a message via MSN to texasmike Send a message via Yahoo to texasmike
Re: Oh No!!! Help Please

Yeah its under warranty, dont let them bully you into having to pay an insurance premium for a replacement. If you dont get anywhere with reg. support then call retentions and they will help you.
__________________
JDs wmroms rule!

Reply With Quote
  #12 (permalink)  
Old 05-04-2009, 02:49 PM
entwined82's Avatar
PPCGeeks Regular
Offline
Pocket PC: Droid
Carrier: Verizon
 
Join Date: Jun 2008
Posts: 109
Reputation: 260
entwined82 is becoming a PPCGeeks regularentwined82 is becoming a PPCGeeks regularentwined82 is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Oh No!!! Help Please

Yeah I'd just keep fighting. Tell them its under a 1 year warranty, the TEP is just for lost/accidental damage. They have to replace it. Keep asking for a higher level representative till you get your way.
Reply With Quote
  #13 (permalink)  
Old 05-04-2009, 02:51 PM
Sporkman's Avatar
Just a NooB
Offline
Pocket PC: ZoOm ZoOm EVO Time
Carrier: Sprint
Location: in a locked dark room
 
Join Date: Feb 2009
Posts: 1,530
Reputation: 1245
Sporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Oh No!!! Help Please

Quote:
Originally Posted by texasmike View Post
Yeah its under warranty, dont let them bully you into having to pay an insurance premium for a replacement. If you dont get anywhere with reg. support then call retentions and they will help you.

how can i go about getting ahold of retentions


and i was told that IF they replaced it that it would be a REFURBISHED touch pro and it would be hit or miss
Reply With Quote
  #14 (permalink)  
Old 05-04-2009, 05:54 PM
RZO's Avatar
RZO
PPCGeeks Regular
Offline
Pocket PC: touch pro
Carrier: sprint
Threadstarter
 
Join Date: Jan 2009
Posts: 72
Reputation: 4
RZO is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Oh No!!! Help Please

yea i called sprint and these mofos talking 150 for a replacement.....WTF??? now my screen responds like i hit the top right hand corner when i touch the screen no matter where i touch it
__________________
Reply With Quote
  #15 (permalink)  
Old 05-04-2009, 05:54 PM
RZO's Avatar
RZO
PPCGeeks Regular
Offline
Pocket PC: touch pro
Carrier: sprint
Threadstarter
 
Join Date: Jan 2009
Posts: 72
Reputation: 4
RZO is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Oh No!!! Help Please

i pay for tep and they still sayin 150
Reply With Quote
  #16 (permalink)  
Old 05-04-2009, 06:05 PM
Sporkman's Avatar
Just a NooB
Offline
Pocket PC: ZoOm ZoOm EVO Time
Carrier: Sprint
Location: in a locked dark room
 
Join Date: Feb 2009
Posts: 1,530
Reputation: 1245
Sporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on repSporkman is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Oh No!!! Help Please

yea they are giving me a run a round too
Reply With Quote
  #17 (permalink)  
Old 05-05-2009, 05:27 PM
RZO's Avatar
RZO
PPCGeeks Regular
Offline
Pocket PC: touch pro
Carrier: sprint
Threadstarter
 
Join Date: Jan 2009
Posts: 72
Reputation: 4
RZO is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Oh No!!! Help Please

ifinally got them to do it free.....i stopped talking to people on the phoine and just went to a store where they were more than helpful....took 2 minutes at store....i was on hold for more than 45 minutes b4 talking to someone on the phone..
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 10:26 AM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com