Anybody else have moisture under screen?

pknyo · #1 (**permalink**) 04-28-2009, 04:11 AM

Does anybody else have a problem with moisture under the screen (kinda looks like an oil stain). I had the same problem with my Touch and now it happened to my Touch Pro as well. I think its from where I work its really humid. I don't want to take my phone apart, I paid too much for it. I was thinking maybe using a hair dryer to blow it out, but I don't know if that will harm my phone. The screen works fine but it looks bad when I look at it from an angle.

**razorloves** · #2 (**permalink**) 04-28-2009, 04:17 AM

oh yea...there's plenty of this going around. Does it look like this http://forum.ppcgeeks.com/attachment...4&d=1229978472

Here is one of the active threads about it http://forum.ppcgeeks.com/showthread.php?t=49405

NIKKG · #3 (**permalink**) 04-28-2009, 09:29 AM

I had so much moisture that my touch screen stopped working and I had to order a new phone through insurance.

nmhusa · #4 (**permalink**) 04-28-2009, 09:43 AM

The armpit holster was not a good idea. Perhaps try a hip version next time. JK

pcurel · #5 (**permalink**) 04-28-2009, 12:26 PM

Quote:

Originally Posted by pknyo

Does anybody else have a problem with moisture under the screen (kinda looks like an oil stain). I had the same problem with my Touch and now it happened to my Touch Pro as well. I think its from where I work its really humid. I don't want to take my phone apart, I paid too much for it. I was thinking maybe using a hair dryer to blow it out, but I don't know if that will harm my phone. The screen works fine but it looks bad when I look at it from an angle.

Yup, i went through sprint customer care to switch it out. I had a hell of a time trying through the store...the jerk told me that it was a cosmetic defect and those are not covered under the warranty....

ashimp1 · #6 (**permalink**) 04-28-2009, 12:53 PM

I had the same thing happen to mine this weekend. I took it in to my trusty Sprint Repair center. They said it was some type of adhesive in the layes of the screen, not moisture. Also mine did not change or go away being inside our out however that could be Florida humidity for ya. Anywho they gave me a new in box replacement, even let me keep my previous battery.

zepsamsung · #7 (**permalink**) 04-28-2009, 04:48 PM

I went through 3 new phones in 37 days with Sprint!! Battery and chrome defects and screen problems. You have to just about cuss them out to get Sprint to do anything for you. Good luck

pknyo · #8 (**permalink**) 05-02-2009, 06:15 PM

That sucks I really don`t want to go through the hassle of dealing with Alltel, I hate those m***********s.

**razorloves** · #9 (**permalink**) 05-03-2009, 05:04 PM

Quote:

Originally Posted by pknyo

That sucks I really don`t want to go through the hassle of dealing with Alltel, I hate those m***********s.

i just did a warranty replacement for this problem through alltel and they didn't give me any problems at all. i didn't do it over the phone. i went to one of the local alltel stores.

pknyo · #10 (**permalink**) 05-04-2009, 02:00 AM

I might go ahead and do that, I'm having issues with the keyboard and buttons on the bottom as well. I got my phone maybe a month and half ago, is there a time limit on the replacement. And does this go through issurance or Alltel, becaause I've used up my 2 inssurance claims. My brother has a habit of breaking phones and letting them get stolen.