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Old 04-23-2009, 09:58 PM
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Need help from a Verizon Tech

Im trying to activate my alltel touch pro, I know others on this forum have had success by calling technical support and having them add the ESN number to the database.

I have been unable to find a helpful technical support person to help me with this. They say they cannot add an ESN to the database. Is there a certain division I have to call to make this happen? I tried customer care, Technical support, and asked to be elevated, but they say they are the 'Technical Support' and they don't know who else to elevate to.

Any Ideas?

Thanks

Last edited by busnetdown; 04-24-2009 at 12:06 AM.
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