PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 03-20-2009, 08:16 PM
Addicted23's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro
Carrier: Spring
 
Join Date: Dec 2008
Posts: 64
Reputation: 0
Addicted23 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Customer Service Transfer Drops Touch Pro connection?

This has happened to me 5-6 times with different customer service calls (including Sprint) where my phone would lose connection when the customer service rep told me that they are transferring me to another department.

Is that just a coincidence or could it possibly be a problem with the Touch Pro? I have no idea why that would be a phone specific issue. But I always flip to my home phone when that happens and I never get dropped.

Weird. Maybe it's just my imagination but I was wondering if anyone else might have noticed it?
Reply With Quote
  #2 (permalink)  
Old 03-20-2009, 08:19 PM
Dr.8820's Avatar
Account Disabled
Offline
Pocket PC: HTC Shooter/Schubert 32GB
Carrier: T-Mobile
Location: Cleveland, Ohio
 
Join Date: Oct 2007
Posts: 14,018
Reputation: 15481
Dr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation levelDr.8820 can't get a higher reputation level
Mentioned: 26 Post(s)
Tagged: 0 Thread(s)
Re: Customer Service Transfer Drops Touch Pro connection?

it happens all the time but usually they call me back.
Reply With Quote
  #3 (permalink)  
Old 03-20-2009, 10:25 PM
HBOOT's Avatar
DaFlowMaster
Offline
Pocket PC: TP2 IPHONE 3GS 5.1.1
Carrier: GSM...
Location: ..On the go mutter phuka...
 
Join Date: Jan 2008
Posts: 4,682
Reputation: 4935
HBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributionsHBOOT should be added to the payroll for their contributions
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to HBOOT
Re: Customer Service Transfer Drops Touch Pro connection?

the prob is on Sprint's end...no worries, always make sure you give them your phone number in the beginning...most call back
__________________
Da Believer....
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 05:24 AM.


Powered by vBulletin® ©2000 - 2020, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com