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Old 03-16-2009, 07:33 PM
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Touch pro stuck at screen with red letters...

I followed some instructions to get htc menus working and now my phone won't start. Is hard reset my only option?
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Old 03-16-2009, 07:54 PM
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Re: Touch pro stuck at screen with red letters...

It certainly couldn't hurt. If you can't get through the boot screen, I would think that it would be. Someone else may know a way to bypass that, but I don't...

Last edited by MojoRisen; 03-16-2009 at 07:54 PM. Reason: "p a s s e d" is apparently filtered.
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Old 03-16-2009, 07:59 PM
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Re: Touch pro stuck at screen with red letters...

Unfortunately a hard reset is the only solution. The same thing happened to me. Thankfully I made a backup before trying it. That's always a good idea when you will be replacing any system file.
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Old 03-16-2009, 08:04 PM
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Re: Touch pro stuck at screen with red letters...

Get use to hard resetting... it is great that we can change so many things but it comes with a price.
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Old 03-16-2009, 08:23 PM
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Re: Touch pro stuck at screen with red letters...

How do I backup my entire phone so I can simply restore back to the way I had it? Is it called sprite backup? I thought it was for contacts only.
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Old 03-16-2009, 08:28 PM
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Re: Touch pro stuck at screen with red letters...

Quote:
Originally Posted by chronster View Post
How do I backup my entire phone so I can simply restore back to the way I had it? Is it called sprite backup? I thought it was for contacts only.
That is it. You can also start using UC to install all of the programs you like during the flash or hard reset.

http://forum.xda-developers.com/showthread.php?t=371832
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Old 03-16-2009, 08:34 PM
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Re: Touch pro stuck at screen with red letters...

Quote:
Originally Posted by chronster View Post
How do I backup my entire phone so I can simply restore back to the way I had it? Is it called sprite backup? I thought it was for contacts only.
I don't believe you can back up from that bootloader screen, but im not positive.
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Old 03-16-2009, 09:07 PM
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Re: Touch pro stuck at screen with red letters...

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I don't believe you can back up from that bootloader screen, but im not positive.
well once a hard reset is done, the restore is then done to replace the stock settings right?
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Old 03-16-2009, 09:08 PM
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Re: Touch pro stuck at screen with red letters...

Quote:
Originally Posted by chronster View Post
well once a hard reset is done, the restore is then done to replace the stock settings right?
But you have to have backed it up at least once before.
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Old 03-16-2009, 09:27 PM
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Re: Touch pro stuck at screen with red letters...

Quote:
Originally Posted by chronster View Post
How do I backup my entire phone so I can simply restore back to the way I had it? Is it called sprite backup? I thought it was for contacts only.
I haven't used Sprite before, but with SPB Backup, it creates an executable file that you simply run from your desktop while the phone is connected via ActiveSync. I have never had to restore from these, but you would just run the executable that is created...
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