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Old 03-13-2009, 02:55 PM
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Email hyper Link problem

Hey Guys,

I'm hoping someone has a quick fix for me regarding this email hyper link issue I am having. When I open up a email I have a blue highlighted link in the body of the email. It happens to be a string of 9 numbers that should lead me to another web page when clicked. When I tap the link with the stylus it tries to initiate a call, it assumes t-hat this string of numbers is a phone number. Any suggestions would be greatly appreciated.

Thanks
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Old 03-13-2009, 04:28 PM
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Re: Email hyper Link problem

just drag across the screen to select the text and copy and paste it into your browser.
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Old 03-16-2009, 09:05 AM
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Re: Email hyper Link problem

I appreciate the feedback. That will work but I'm wondering why we simply cannot click the link. It works that way on all of the other devices we have.
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Old 03-16-2009, 09:50 AM
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Re: Email hyper Link problem

By other devices do you mean other WM devices or other platform devices?
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Old 03-16-2009, 09:58 AM
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Re: Email hyper Link problem

Sorry, I meant the other Touch pros that we have. Everything is pretty much standard out of the box... except I needed to change the default browser that the device uses to IE. I have made that change on all of our other touch pros and they seem to work without any problem what so ever. I have double checked the setting in the registry and I don't see anything suspect.
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Old 03-16-2009, 10:41 AM
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Re: Email hyper Link problem

It might be that switching the default browser did something to link recognition. I had switched to IE and then switched back to Opera and sometimes even though the links would be blue, it wouldn't start up Opera when I clicked them. I can't imagine how this phone is the only one that has the problem, so I imagine there's something else in play here. Sorry I can't help you more, hopefully someone else might have an answer.
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Old 03-16-2009, 11:43 AM
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Re: Email hyper Link problem

I appreciate the help anyways.
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Old 03-16-2009, 11:51 AM
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Re: Email hyper Link problem

Actually, is it possible to change the default program that is used when you tap a quick link?
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