PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro
Register Community Search

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 06-30-2010, 09:09 PM
enderzero's Avatar
Lurker
Offline
Pocket PC: CDMA Touch Pro
Carrier: Sprint
 
Join Date: Nov 2008
Posts: 10
Reputation: 0
enderzero is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Sprint - No Data/No Voice in certain areas, Error 1012

Hey folks - could use a bit of help here.

Currently running Energy Jun 27 21907 on a Sprint Touch Pro.

When I am in certain areas (unfortunately my home) my phone will get stuck in 1X mode with no data, no voice, nothing. When I try to make a call it says "To make a collect call to a mobile phone or a land line phone press 1..."

I've been looking all over for similar problems but nothing seems to fix it. So far I have installed the Update Profile and PRI cab but when I try to run the update programs I get a error 1012 (both synced and not synced to my PC).

I ran the Provisioning app for Sprint but that didn't work.

I installed Shaggy's PPST cab to allow me access to ##786# and ##382# but the restore didn't work either.

My PRI is 1.53_003
My PRL is 60613
Any other info from in there that would be helpful?

The weird thing is that sometimes it will just start working. Like I will drive somewhere and it will pop into EVDO and everything will be fine. Sometimes it even starts working at my house.

I had the same problem with a completely different Touch Pro and an earlier Energy release. However when I used the Jun 7 23569 ROM on this phone (or the stock ROM) everything is fine.

Any help is appreciated.
Reply With Quote
  #2 (permalink)  
Old 07-02-2010, 12:32 AM
jpwhre's Avatar
Almost a VIP
Offline
Pocket PC: HTC EVO/no root
Carrier: Sprint
Location: Tucson, Az
 
Join Date: May 2008
Posts: 986
Reputation: 605
jpwhre knows their stuffjpwhre knows their stuffjpwhre knows their stuffjpwhre knows their stuffjpwhre knows their stuffjpwhre knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to jpwhre Send a message via MSN to jpwhre Send a message via Yahoo to jpwhre
Re: Sprint - No Data/No Voice in certain areas, Error 1012

your pri is good, i'm on 1.47_003, but my prl is 60667. i know that sometimes custom roms have issues with update profile and update prl. you can try switching to stock rom and a couple hard resets, the try update, or search for current sprint prl and save to sd card. if you have your msl code you can update your prl using pst on device.
__________________
Evo 3D (broke) waiting on htc one in mail
Galaxy N2
Reply With Quote
  #3 (permalink)  
Old 07-02-2010, 11:21 AM
arrrghhh's Avatar
Testing Extraordinaire
Offline
Pocket PC: HTC Touch Pro 2 (RHOD400)
Carrier: Sprint
 
Join Date: Mar 2007
Posts: 3,604
Reputation: 7360
arrrghhh is a trusted member of the communityarrrghhh is a trusted member of the communityarrrghhh is a trusted member of the communityarrrghhh is a trusted member of the communityarrrghhh is a trusted member of the communityarrrghhh is a trusted member of the communityarrrghhh is a trusted member of the communityarrrghhh is a trusted member of the communityarrrghhh is a trusted member of the communityarrrghhh is a trusted member of the communityarrrghhh is a trusted member of the community
Mentioned: 7 Post(s)
Tagged: 0 Thread(s)
Re: Sprint - No Data/No Voice in certain areas, Error 1012

You should also be able to call into customer support and ask them to flag your phone for a PRL update...
Reply With Quote
  #4 (permalink)  
Old 07-05-2010, 11:24 PM
enderzero's Avatar
Lurker
Offline
Pocket PC: CDMA Touch Pro
Carrier: Sprint
Threadstarter
 
Join Date: Nov 2008
Posts: 10
Reputation: 0
enderzero is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint - No Data/No Voice in certain areas, Error 1012

Thx for the input. I got it to update to 60667 but was still seeing a lot of flakiness so I Task29ed and installed the July 2 rom then hard rebooted. Booted up to 1.53_003 and 60667 but cannot get any data connection for the life of me. I've run the Energy Sprint provisioning twice, still nothing. Any thoughts?
Reply With Quote
  #5 (permalink)  
Old 07-08-2010, 04:34 AM
enderzero's Avatar
Lurker
Offline
Pocket PC: CDMA Touch Pro
Carrier: Sprint
Threadstarter
 
Join Date: Nov 2008
Posts: 10
Reputation: 0
enderzero is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Sprint - No Data/No Voice in certain areas, Error 1012

Happened to be far away from my home area today and tried an update profile. It worked and now I have data - everything seems ok.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Tags
1012, pri, prl


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 01:11 AM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com