Sprint TV "lost connection to server(7005)"

[spyder6838]

Here is my problem anytime I try to use Sprint TV the channel gets about 3/4 of the way downloaded and it gives me an error message "lost connection to server(7005) please try again later". I tried many time and get the same message and everytime I try I have a good signal but still the same thing. I emailed sprint and this is what I got:
Thank you for contacting Sprint.

First I would like to apologize for the Technical troubles you are experiencing, please understand that we are working diligently to correct this and help provide you with your wireless needs.

Please use this link from your Instinct device, or go to the Home Deck
(http://softwarestore.sprint.com/m800/) also from the device, and click on the Yellow Instinct Software Updates button at the top of the screen.

Once you have done this, turn your device off and power back up. Now try to access your Sprint TV.

Your satisfaction is very important to me, so Please let me know if there is anything else I can do for you. Thank you again for contacting Sprint. We appreciate your business.

Sincerely,
Christie H.
Sprint


Is there a reason why they want me to download software for the Instinct, because I told them in the email that I have a touch pro. I have search on here and google and found nothing about that code "7005". So any help will be great. Thanks

[Technology1]

Originally Posted by spyder6838

Here is my problem anytime I try to use Sprint TV the channel gets about 3/4 of the way downloaded and it gives me an error message "lost connection to server(7005) please try again later". I tried many time and get the same message and everytime I try I have a good signal but still the same thing. I emailed sprint and this is what I got:
Thank you for contacting Sprint.

First I would like to apologize for the Technical troubles you are experiencing, please understand that we are working diligently to correct this and help provide you with your wireless needs.

Please use this link from your Instinct device, or go to the Home Deck
(http://softwarestore.sprint.com/m800/) also from the device, and click on the Yellow Instinct Software Updates button at the top of the screen.

Once you have done this, turn your device off and power back up. Now try to access your Sprint TV.

Your satisfaction is very important to me, so Please let me know if there is anything else I can do for you. Thank you again for contacting Sprint. We appreciate your business.

Sincerely,
Christie H.
Sprint


Is there a reason why they want me to download software for the Instinct, because I told them in the email that I have a touch pro. I have search on here and google and found nothing about that code "7005". So any help will be great. Thanks

Install the latest SprintTV cab to the main memory of your TP, go through the steps and let your error message come up again, exit the SprintTV set up now...

Next install the CalKulin Sprint TV Fix.cab below to the main memory, after the soft rest, run the SprintTV set up again, it should work now.....

[spyder6838]

Originally Posted by Technology1

Install the latest SprintTV cab to the main memory of your TP, go through the steps and let your error message come up again, exit the SprintTV set up now...

Next install the CalKulin Sprint TV Fix.cab below to the main memory, after the soft rest, run the SprintTV set up again, it should work now.....

What latest SprintTV cab? If I try to update button same thing I get lost connection try again later....Or are you saying go the site that sprint gave me and download that?

I have tried that site that sprint gave me and when I started to download it, it gave me a message that this is a samsung app and will not work.

[Technology1]

Originally Posted by spyder6838

What latest SprintTV cab? If I try to update button same thing I get lost connection try again later....Or are you saying go the site that sprint gave me and download that?

I have tried that site that sprint gave me and when I started to download it, it gave me a message that this is a samsung app and will not work.

Naw man, come on now dude, Ok, go to Device> Program Files and delete the SprintTV directory folder and delete SprintTV from your TP, make a clean start... The SprintTV cab file is below, I know this works already and follow my instructions above......

[spyder6838]

Thanks I already have that cab, but you know what I just hard reset my phone about 2 weeks ago and I guess I forgot to load it back on. So cool thanks and I will use that fix cab too just like you said.

[spyder6838]

Ok followed the instructions to a tee.... Still getting the same problem. Now the channel gets about half way downloaded and gives me the error.

[silence12782]

Thanks for the info I couldnt get this to work on any rom beside the stock one! Hopefully with these cabs they will work now.