Question on Refurb Phones?
I am experiencing issues with my Pro. It keeps freezing and powering off. i called Sprint and had a phone shipped to me. Once I got the phone I noticed that the phone was a refurbished phone. The built date is 11/28/08. I am curious as to should I keep the refurb. or sned it back for a new one. The phone that I had has a built date of 01/19/09.
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Re: Question on Refurb Phones?
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Re: Question on Refurb Phones?
I went through the activation process and for some reason it keeps defaulting to someone else's number. That is what I am conecrned about now.
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Re: Question on Refurb Phones?
it sux that you pay hundreds of dollars for a new item and in turn they give you some scrounged up phone in return... I say screw that. i would want a new item in exchange. If that was the case, we should be able to pay refurbed prices from the get go.
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Re: Question on Refurb Phones?
chowder I agree with you 100%! Why would I want a referb when I spent all that money for a new one..I had it happen on a old phone and they ended up giving me a new one.
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you cant just manually program the TP with sprint it wont work it messes up the data connection manually program then click update profile under settings ----personal (i think it is) that should fix it
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Re: Question on Refurb Phones?
Are you sure Sprint has the correct ESN on your account? Verify they do, and if the problem persists, do a ##786# reset. That will do a hard reset as well as reset the mdn/msid in the phone.
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Re: Question on Refurb Phones?
unfortunately, sprint sends refurbs as replacements now. i find it strange that a customer that already has a pro gets a refurb while people with broken 6700 and 6800s get new tps as replacements. not hating but i think if a person with a broken 6700 got a refurbed tp as a replacement they would be happy as hell. but if you get a refurb and want a new one, call *2 and tell them the refurb is unacceptable.
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