PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 02-15-2009, 09:12 PM
snooprob40's Avatar
N00b
Offline
Pocket PC: HTC Touch Pro2
Carrier: Sprint
 
Join Date: Nov 2008
Posts: 48
Reputation: 30
snooprob40 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Htc Touch Pro

I have an Outlook and AOL email account set up on my Sprint HTC TOUCH PRO. When I'm downloading the full message from an email on my AOL account (with additional pics and full message), I get kicked out and sent back to the Home Screen. It's a nuisance and I can't figure out why. Any thoughts?
Reply With Quote
  #2 (permalink)  
Old 02-16-2009, 12:11 PM
techsavvy's Avatar
Lurker
Offline
Pocket PC: htc evo 4g
Carrier: sprint
 
Join Date: Dec 2008
Posts: 4
Reputation: 0
techsavvy is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Htc Touch Pro

that happens to me too. i want to know why ot does that. somebody help
Reply With Quote
  #3 (permalink)  
Old 03-06-2009, 04:43 PM
snooprob40's Avatar
N00b
Offline
Pocket PC: HTC Touch Pro2
Carrier: Sprint
Threadstarter
 
Join Date: Nov 2008
Posts: 48
Reputation: 30
snooprob40 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Htc Touch Pro

I just got off the phone with HTC support and it was the first they had heard of this problem. The guy I spoke to was really cool and chatted with him briefly about PPCGeeks and XDA forums where issues are posted.

He said that many people forget to call HTC to tell them about the issue and by not doing so, they can't fix the problem. Once they get enough complaints and escalations about a certain issue, they will issue an update. (PS a ROM update is coming out for the SPRINT HTC TOUCH PRO, but no guarantee it will help this problem).

That being said, I implore you to call HTC! 1-866-449-8358
Reply With Quote
This post has been thanked 1 times.
  #4 (permalink)  
Old 03-06-2009, 04:50 PM
shaun0207's Avatar
DaGreatOne
Offline
Pocket PC: HTC EVO (white)!
Carrier: Sprint
Location: Balitmore, MD
 
Join Date: Sep 2007
Posts: 1,983
Reputation: 765
shaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuffshaun0207 knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via MSN to shaun0207 Send a message via Yahoo to shaun0207 Send a message via Skype™ to shaun0207
Re: Htc Touch Pro

Interesting the it kicks you out. Have you tried setting it to not download pics or attachments? I may just be a problem with the attachments.
__________________
Phone History (last 2yrs or less): Sanyo5500>Sanyo8300>SamsungA920>Moto i930>Moto i870>Moto Q>The Mogul & a iC902> Touch Pro & iC902>Touch Pro and a Palm Pre> just a Pre for now>>HTC EVO (white)!

Reply With Quote
  #5 (permalink)  
Old 03-09-2009, 01:27 PM
snooprob40's Avatar
N00b
Offline
Pocket PC: HTC Touch Pro2
Carrier: Sprint
Threadstarter
 
Join Date: Nov 2008
Posts: 48
Reputation: 30
snooprob40 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Htc Touch Pro

Unfortunately it's not the attachments but seems to happen when i click "get the rest of this message" or "download internet pictures". It's as if the system gets overwhelmed, then decides to kick me back to the home screen.
Reply With Quote
  #6 (permalink)  
Old 03-09-2009, 02:08 PM
jtrag's Avatar
Regular 'Geeker
Offline
Pocket PC: iPhone 6 Plus 128gb
Carrier: AT&T
Location: ppcgeeks.com
 
Join Date: Jul 2007
Posts: 467
Reputation: 120
jtrag is keeping up the good workjtrag is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to jtrag Send a message via MSN to jtrag Send a message via Yahoo to jtrag Send a message via Skype™ to jtrag
Re: Htc Touch Pro

Quote:
Originally Posted by snooprob40 View Post
Unfortunately it's not the attachments but seems to happen when i click "get the rest of this message" or "download internet pictures". It's as if the system gets overwhelmed, then decides to kick me back to the home screen.
Try changing the settings for the account to download the full html message with no images, and set the attachment downloads to not download at all. Also, try to change the amount of days back it draws mail from the server. Perhaps you are trying to download too much at once on your phone causing it to crash.

What ROM are you running?
__________________
Reply With Quote
  #7 (permalink)  
Old 03-16-2009, 02:08 PM
snooprob40's Avatar
N00b
Offline
Pocket PC: HTC Touch Pro2
Carrier: Sprint
Threadstarter
 
Join Date: Nov 2008
Posts: 48
Reputation: 30
snooprob40 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Htc Touch Pro

I'll give it a try and see what happens. I'm running stock ROM with tweaks.
Reply With Quote
  #8 (permalink)  
Old 04-03-2009, 10:53 AM
Vlip3's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro
Carrier: Alltel/Verizon
Location: Forest, VA USA
 
Join Date: Jan 2009
Posts: 131
Reputation: 20
Vlip3 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Htc Touch Pro

I have an Alltel Touch Pro and have a slightly different problem. When I get html e-mail I get a link that says: "Internet pictures blocked". When I click that link, I get another that says: Download internet pictures". When I do, it just reverts back to the "Internet pictures blocked" version of the page. The thing is, it used to work perfectly with the same settings I have now. I've searched the threads and it seems most people are just interested in making the internet pictures in HTML mail download automatically. I'm not intersted in that. I want to decide when to download. I have the mail settings set to download all text but no pictures and no to download attachments. This way, I select and download the attachments when I want to. Problem is -- it no longer works.
I've installed a number of things recently but don't think any of them could affect this. I'm running MightyROM 4.14 (have been since it first came out) and the issue started only recently so I'm certain it is not anything in the ROM. The only thing I've done that might have had an effect is changing the registry settings to make Opera my default web browser.
I'm going to try changing it back and see if that fixes anything. I'll post my results as soon as I've done the test.

Regards,
Vlip3

Edit: Reverting to PIE did not fix the problem. If no one can help, I'm going to try hard reset but I dread doing that because it has taken me many hours to get the phone just how I like it!

Last edited by Vlip3; 04-03-2009 at 11:07 AM.
Reply With Quote
  #9 (permalink)  
Old 04-03-2009, 11:36 AM
jye75's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC EVO 4G
Carrier: Sprint
Location: Waterford, MI
 
Join Date: Jun 2008
Posts: 217
Reputation: 160
jye75 is keeping up the good workjye75 is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Htc Touch Pro

Mine occasionally kicks me out when I am sending/receiving for new messages. I thought I was the only one...

edit: I just noticed that this was my 100th post! Yay!
Reply With Quote
  #10 (permalink)  
Old 04-09-2009, 05:16 PM
snooprob40's Avatar
N00b
Offline
Pocket PC: HTC Touch Pro2
Carrier: Sprint
Threadstarter
 
Join Date: Nov 2008
Posts: 48
Reputation: 30
snooprob40 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Htc Touch Pro

Update: HTC said they couldn't figure out the problem. They recommend I call Sprint ang get a new phone....got a new phone. SAME ISSUE..
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 07:29 AM.


Powered by vBulletin® ©2000 - 2020, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com