Dead Keyboard

[crazychef]

Originally Posted by jawxx

A different employee might be more helpful... tell them it's intermittent. That it affects your productivity. It's not what you paid for. And pisses you off. Worse to worse... report as lost/stolen, pay the $50. Get a new one. Sell old one on ebay for parts. Did that with a mogul and broke even.

his phones not lost or stolen though...

guess we know why asurions prices are going up and theres gonna be cap at 3 exchanges in 12 months...due to advice and TEP claims like that...

just try a diff tech at another store, or call retensions maybe, but dont report it lost or stolen... they can fix that, and refurb it out to someone else

[jawxx]

Originally Posted by crazychef

his phones not lost or stolen though...

guess we know why asurions prices are going up and theres gonna be cap at 3 exchanges in 12 months...due to advice and TEP claims like that...

just try a diff tech at another store, or call retensions maybe, but dont report it lost or stolen... they can fix that, and refurb it out to someone else

I know his isn't. They don't have to know that. The limit used to be 2. I know cuz I've broken a lot of phones. Often times a lost/stolen phone is the easiest way to get a new one. Eat the $50 and call it a day. I did suggest a different employee before I suggested fraud though. Just sayin'... sometimes they won't work with you, like with an intermittent problem or water damage. This is the last resort. $50 is a lot less than retail for a new TP.

[CozBoogie]

Since there are numerous threads discussing known problems with the keyboard, I'm gonna shut this one down.

late,
Coz