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Re: Water sticker issue...
I would just tell them (Sprint) what happened. The creaking issue is something that you, the consumer, should be entitled to fix. Since your fix affected the water detection sticker I would see how Sprint reacts. It still tests for water and maybe the Sprint store has little replacement stickers of something.
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Re: Water sticker issue...
The battery has exactly the same sticker, its a little bigger/wider, but a few quick snips with an x-acto or scissor and I'm sure it'll look just right. Since you have no water damage and are not attempting to hide such a fact, it shouldn't be insurance fraud if you ever tried to exchange it.
It is likely protocol dictates that if the sticker is damaged/pink in anyway, they are not required to service the phone. Last edited by Darkjedi; 02-06-2009 at 11:07 AM. |
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Re: Water sticker issue...
I called Sprint and they told me to take it to a center and have them take a look. I'll stop by one tonight and see what they can do. The sticker portion came off the tape fine and is completely intact with backing too, so no reason to go trying to make things worse and "replacing" the sticker on my own.
I'll see what they say at the customer center(it is a repair center) tonight. I'm just not sure what they can actually do there or if they can actually replace the sticker or not. |
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Re: Water sticker issue...
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Re: Water sticker issue...
Any ideas what they might do then? My main concern is if I do have an issue with the phone and need to use TEP, how this will affect things and how can I make sure they know that there is no water damage.
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Re: Water sticker issue...
They might have other moisture indicator meant for other phones, but it likely won't be the ones with the XX pattern since I've only seen those on HTC devices. Meaning if they replace it with a normal one, you might still even run in to problems again in the future. Make sure they make an note on your account if such an event were to happen so that you have a record of what happened.
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Re: Water sticker issue...
I can honestly say in all the time I have worked at Sprint, never once cared about the external litmus paper on a device.
They go missing, turn red when they themselves are a poor indicator of much of anything. A sweaty palm taking out the battery can cause those to go red. Go find a Motorola Rzr phone, almost everyone I've ever seen has litmus papers are red irregardless of how nicely they have been treated. Any good technician is not going to refuse you service based on that alone. If one does, simply ask them to open the device and show you liquid damage/corrision. But like I said, I have never, ever, ever, ever, ever seen any technician I have worked with make a big deal about an external litmus paper gone missing. It happens. (I say external - devices have litmus papers on the INSIDE. I am pretty sure the last time I took apart an HTC Touch Pro, there was one right on the inside of the back housing piece. That one is infinitely more important than the one on the outside of the device. Then again, I can honestly tell you that a good technician is less concerned by that sticker and more concerned with the state of your circuit board and if there is any water marking, corrision, etc.) Hope this helped clear some confusion and dispell some unneeded worry
__________________
-Matt
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